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- Tasks: Patrol car parks, maintain cleanliness, and provide excellent customer service.
- Company: Join a supportive team focused on safety and community.
- Benefits: Earn £13.10 per hour, enjoy a company car, and access mental health programmes.
- Other info: Enjoy flexible hours and opportunities for recognition and growth.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Full UK driving licence and good communication skills required.
The predicted salary is between 27300 - 27300 £ per year.
Salary: £13.10 per hour.
Responsibilities
- Travel to and from allocated sites within visit cycles provided, and/or as required.
- Patrol and monitor car parks, ensuring the car park is tidy and clean at all times.
- Maintain a professional image when dealing with third parties.
- Issue Parking Charge Notices as and when required, in line with the contraventions set out in the terms and conditions signage within the car park.
- Restock machines with tickets, undertake minor repairs and maintenance of machines and report any faults to the Line Manager.
- Perform preventative maintenance and replenishment of consumables within payment and validation kiosks.
- Improve accessibility for all site users.
- Management of abuse of parking facilities.
- Provide excellent customer services and assist customers as and when required.
- Carry out duties in line with company health and safety policies and follow safe working practices.
- Carry out any other tasks and instructions as and when required.
Qualifications
- Full UK driving licence.
- Good verbal and listening communication skills.
- Basic IT, literacy and numeracy skills.
- Pro‑active and self‑motivated.
- Management of own time‑keeping and attendance.
- Good understanding of role and requirements of our customers.
- Sensitive and practical approach to enforcement at site.
- Understanding of the diversity of our customers and colleagues.
Benefits
- £13.10 per hour.
- Company car plus fuel allowance.
- Annual bonus scheme.
- Salary sacrifice pension scheme.
- Statutory sick pay.
- Additional 1 day’s holiday for your birthday week.
- Mental health and well‑being programmes (EAP).
- Cycle to work scheme.
- Enhanced paternity leave.
- Employee of the month awards.
- Yammer monthly lottery.
- Regular ad‑hoc monetary recognition.
- Paid DBS application.
- Access to free online training.
Mobile Patrol Officer employer: Horizon-Parking-Ltd-2
Contact Detail:
Horizon-Parking-Ltd-2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Patrol Officer
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and how they treat their employees. This will help you tailor your answers and show that you’re genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially your customer service experience and ability to manage time effectively.
✨Tip Number 3
Dress the part! Make sure you present yourself professionally, as first impressions matter. A smart appearance shows that you take the role seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in the interviewer’s mind as they make their decision.
We think you need these skills to ace Mobile Patrol Officer
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your driving skills and any relevant experience in customer service. We want to see how you can bring your unique talents to the Mobile Patrol Officer role!
Be Professional: Since you'll be dealing with third parties, it's important to convey a professional image in your application. Use clear language and keep it respectful – we appreciate that!
Tailor Your Application: Take a moment to read through the job description and align your application with the responsibilities listed. Show us that you understand what we're looking for and how you fit into the picture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Horizon-Parking-Ltd-2
✨Know Your Responsibilities
Make sure you understand the key responsibilities of a Mobile Patrol Officer. Familiarise yourself with tasks like patrolling car parks, issuing Parking Charge Notices, and maintaining a professional image. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Communication Skills
Since good verbal and listening skills are essential, practice how you communicate your thoughts clearly. Think of examples where you've successfully dealt with customers or resolved conflicts. This will demonstrate your ability to handle situations effectively.
✨Demonstrate Proactivity
Being proactive is key in this role. Prepare examples from your past experiences where you took initiative, whether it was improving a process or addressing an issue before it escalated. This will highlight your self-motivation and time management skills.
✨Understand Customer Diversity
The role requires sensitivity towards a diverse range of customers. Brush up on your understanding of diversity and inclusion, and be ready to discuss how you would approach different situations with empathy and respect. This shows that you’re not just focused on enforcement but also on providing excellent customer service.