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- Tasks: Patrol car parks, ensure cleanliness, and provide excellent customer service.
- Company: Horizon Parking Ltd, a leading car park management company.
- Benefits: Earn £13.10 per hour, enjoy a company car, and receive bonuses.
- Other info: Access to free online training and mental health support programmes.
- Why this job: Join a dynamic team and make a difference in your community.
- Qualifications: Must have a full UK driving licence and good communication skills.
The predicted salary is between 27300 - 27300 £ per year.
Horizon Parking Ltd is a car park management company, providing our various services nationwide.
We are looking for a reliable and trustworthy Mobile Patrol Officer, to work in Gloucester & its surrounding areas, including travel down to the Bristol region. The position is for 40 hours per week, spread out over any 5 days of the week (will include some weekend working).
A qualified driver who must be able to meet the Highway Code eyesight test requirements. Candidates must be able to read a vehicle number plate from a distance of 20 metres (65 feet) in good daylight, as stipulated by UK legislation. This is to ensure that all our drivers can perform their duties safely and in compliance with legal standards.
What’s in it for you?
- £13.10 per hour
- Company car
- Annual Bonus Scheme
- Statutory Sick Pay
- Additional 1 day’s holiday for your birthday week
- Mental Health and Well Being Programmes (EAP)
- Cycle to Work scheme
- Enhanced paternity leave
- Employee of the Month Awards
- Yammer monthly lottery
- Regular ad-hoc monetary recognition
- Paid DBS application
- Access to free online training
Responsibilities
- Travel to and from allocated sites within visit cycles provided, and/or as required.
- Patrol and monitor car parks, ensuring the car park is tidy and clean at all times.
- Maintain a professional image when dealing with third parties.
- Issue Parking Charge Notices as and when required, in line with the contraventions set out in the terms and conditions signage within the car park.
- Restock machines with tickets, undertake minor repairs and maintenance of machines and report any faults to the Line Manager.
- Perform preventative maintenance and replenishment of consumables within payment and validation kiosks.
- Improve accessibility for all site users.
- Management of abuse of parking facilities.
- Provide excellent customer services and assist customers as and when required.
- Carry out duties in line with company health and safety policies and follow safe working practices.
- Carry out any other tasks and instructions as and when required.
Qualifications
- Have a full UK Driving licence.
- Good verbal and listening communications skills.
- Basic IT, literacy and numeracy skills.
- Pro‑active and self‑motivated.
- Management of own timekeeping & attendance.
- A good understanding of the role and requirements of our customers.
- A sensitive and practical approach to enforcement at site.
- An understanding of the diversity of our customers and colleagues.
Mobile Patrol Officer in Gloucester employer: Horizon-Parking-Ltd-2
Contact Detail:
Horizon-Parking-Ltd-2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Patrol Officer in Gloucester
✨Tip Number 1
Get to know the company! Research Horizon Parking Ltd and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work as a Mobile Patrol Officer.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and safety protocols. Role-play with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Mobile Patrol Officer in Gloucester
Some tips for your application 🫡
Show Your Reliability: As a Mobile Patrol Officer, reliability is key. Make sure to highlight your punctuality and trustworthiness in your application. We want to see examples of how you've been dependable in previous roles.
Highlight Your Driving Skills: Since you'll need a full UK driving licence, don’t forget to mention your driving experience. If you’ve got a clean record or have completed any relevant training, let us know! It’s all about showing you can meet the Highway Code requirements.
Customer Service Matters: This role involves interacting with the public, so showcase your communication skills. Share any experiences where you provided excellent customer service or resolved issues effectively. We love candidates who can connect with our customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Horizon-Parking-Ltd-2
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Mobile Patrol Officer. Familiarise yourself with the job description and think about how your skills align with the tasks, like patrolling car parks and issuing Parking Charge Notices.
✨Showcase Your Communication Skills
As this role involves dealing with customers and third parties, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations, to demonstrate your verbal and listening skills.
✨Demonstrate Reliability and Trustworthiness
Since the company is looking for a reliable officer, be ready to discuss your punctuality and time management. Share specific instances where you've shown responsibility, whether it’s in previous jobs or personal commitments.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face on the job, such as handling customer complaints or managing parking violations. Be prepared to discuss how you would approach these situations, showcasing your problem-solving skills and understanding of customer service.