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- Tasks: Manage daily activities and ensure a safe, welcoming environment for all customers.
- Company: Horizon Leisure Trust, a not-for-profit organisation dedicated to community health and well-being.
- Benefits: Full-time role with opportunities for personal growth and development in a vibrant setting.
- Why this job: Join a team that promotes health and fitness while making a positive impact in the community.
- Qualifications: Strong organisational skills, customer service experience, and teamwork abilities are essential.
- Other info: Experience in leisure or fitness is a plus; first aid certification is beneficial.
The predicted salary is between 30000 - 42000 £ per year.
Horizon Leisure Trust is a not-for-profit organization managing Havant and Waterlooville Leisure Centres, which are the largest and most prominent leisure facilities in the borough. The centres offer a wide range of sporting and recreational activities to cater to everyone in the community. Horizon Leisure Centres have received public recognition, including awards such as Gym of the Year, reflecting their commitment to high standards. Accredited with the prestigious Quest Award, Horizon is dedicated to promoting health, well-being, and accessible leisure facilities for all.
This is a full-time, on-site role located in Southampton. The role entails managing daily activities, ensuring high standards of service, and maintaining a safe and welcoming environment for customers. Key responsibilities may include managing operational tasks, assisting with events, and providing excellent customer service. You will work closely with other team members to deliver a high-quality experience for all visitors.
Qualifications
- Strong organizational and time-management skills with the ability to multitask effectively
- Customer service and communication skills, with the ability to engage with individuals from diverse backgrounds
- Knowledge of health and safety standards, with an understanding of maintaining a safe environment
- Teamwork and leadership abilities, with experience in coordinating and managing team activities
- Adaptable, proactive, and able to solve problems in a professional manner
- Experience in the leisure, health, or fitness industry is an advantage but not mandatory
- First aid certification or willingness to obtain it is an asset
Job Title in Southampton employer: Horizon Leisure Trust
Contact Detail:
Horizon Leisure Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Job Title in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the leisure industry, especially those connected to Horizon Leisure Trust. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for health and well-being shine through. Share your ideas on how to enhance customer experiences at the leisure centres.
✨Tip Number 3
Be proactive! If you see an opportunity to volunteer or help out at events, jump in. It’s a great way to demonstrate your commitment and get noticed by the team at Horizon.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our mission to promote health and well-being in the community.
We think you need these skills to ace Job Title in Southampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the role at Horizon Leisure Trust. Highlight your relevant experience and skills that match the job description, especially in customer service and teamwork.
Show Your Passion: Let us see your enthusiasm for the leisure industry! Share any personal experiences or interests related to health and fitness that demonstrate your commitment to promoting well-being in the community.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to decipher complex sentences.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can process your application smoothly.
How to prepare for a job interview at Horizon Leisure Trust
✨Know Your Stuff
Before the interview, make sure you research Horizon Leisure Trust thoroughly. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples from your past experiences where you provided excellent service. Think about how you handled difficult situations or went above and beyond for customers, as these stories can really impress the interviewers.
✨Demonstrate Team Spirit
Horizon values teamwork, so be ready to discuss your experience working in teams. Share specific instances where you collaborated with others to achieve a common goal, highlighting your leadership abilities and how you support your colleagues.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to health and safety or customer service. Practice responding to these types of questions by thinking through your problem-solving process and how you would ensure a safe and welcoming environment for all visitors.
