Lifeguard & Customer Experience Pro in Waterlooville

Lifeguard & Customer Experience Pro in Waterlooville

Waterlooville Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Horizon Leisure Centres

At a Glance

  • Tasks: Ensure safety in the pool and provide top-notch customer service.
  • Company: Join Horizon Leisure Centres, a vibrant community hub in Waterlooville.
  • Benefits: Access to gym facilities and a supportive training programme.
  • Other info: Great opportunity for personal growth in a fun environment.
  • Why this job: Make a splash while helping others enjoy their leisure time!
  • Qualifications: Must have RLSS UK National Pool Lifeguard Certificate and customer service experience.

The predicted salary is between 20000 - 25000 £ per year.

Horizon Leisure Centres is looking for a dedicated Lifeguard in Waterlooville to undertake lifeguarding duties and assist customers. You will maintain safety and ensure cleanliness of facilities while delivering a high standard of customer service.

The role requires the RLSS UK National Pool Lifeguard Certificate, with experience in customer service and the ability to communicate effectively.

Enjoy benefits like access to gym facilities and a supportive training program.

Lifeguard & Customer Experience Pro in Waterlooville employer: Horizon Leisure Centres

Horizon Leisure Centres is an excellent employer, offering a vibrant work culture where safety and customer satisfaction are paramount. Employees benefit from access to gym facilities, a supportive training programme for personal growth, and the opportunity to make a meaningful impact in the community of Waterlooville.

Horizon Leisure Centres

Contact Details:

Horizon Leisure Centres Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lifeguard & Customer Experience Pro in Waterlooville

Tip Number 1

Get to know the company! Research Horizon Leisure Centres and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! As a Lifeguard & Customer Experience Pro, you'll need to interact with customers effectively. Role-play common scenarios with friends or family to boost your confidence.

Tip Number 3

Show off your lifeguarding skills! If you can, demonstrate your knowledge of safety protocols and customer service during the interview. This will set you apart from other candidates and highlight your readiness for the role.

Tip Number 4

Apply through our website! We make it easy for you to submit your application directly, and it shows you're serious about joining the team. Plus, you might just get a sneak peek at other opportunities while you're there!

We think you need these skills to ace Lifeguard & Customer Experience Pro in Waterlooville

RLSS UK National Pool Lifeguard Certificate
Lifeguarding Skills
Customer Service
Effective Communication
Safety Awareness
Facility Cleanliness
Teamwork

Some tips for your application 🫡

Show Off Your Lifeguarding Skills:Make sure to highlight your RLSS UK National Pool Lifeguard Certificate in your application. We want to see that you’ve got the qualifications and experience to keep our customers safe while they enjoy their time at Horizon Leisure Centres.

Customer Service is Key:Since this role involves a lot of interaction with customers, don’t forget to showcase your customer service experience. We love candidates who can communicate effectively and create a welcoming atmosphere for everyone.

Be Yourself:Let your personality shine through in your written application! We’re looking for someone who’s not just qualified but also passionate about providing a great experience for our customers. A bit of your unique flair can go a long way!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at Horizon Leisure Centres

Know Your Lifeguard Basics

Make sure you brush up on your lifeguarding skills and knowledge. Be prepared to discuss the RLSS UK National Pool Lifeguard Certificate and any relevant experiences you've had. This shows that you're not just qualified, but also passionate about keeping people safe.

Show Off Your Customer Service Skills

Since the role involves assisting customers, think of examples where you've provided excellent customer service in the past. Whether it’s resolving a complaint or going the extra mile for someone, having specific stories ready will demonstrate your ability to connect with customers.

Communicate Clearly and Confidently

Effective communication is key in this role. Practice answering common interview questions out loud, focusing on clarity and confidence. Remember, the interviewers want to see how well you can convey information, especially in a busy environment like a leisure centre.

Emphasise Teamwork and Cleanliness

Highlight your ability to work as part of a team and your commitment to maintaining cleanliness in facilities. Share experiences where you’ve collaborated with others to ensure safety and hygiene, as this aligns perfectly with what Horizon Leisure Centres values.