Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome customers, manage bookings, and promote our exciting activities.
- Company: Join Horizon Leisure Centres, a passionate team dedicated to health and wellbeing.
- Benefits: Free gym access, employee discounts, healthcare plan, and generous leave.
- Why this job: Be part of a dynamic team that empowers you to grow and innovate.
- Qualifications: Strong customer service skills and a knack for problem-solving.
- Other info: Enjoy a supportive environment with training and progression opportunities.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Receptionist to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.
Responsibilities
- Meet and greet all customers upon arrival, assisting them as required.
- Process bookings for classes, swimming lessons and our sports facilities.
- Take accurate payments in accordance with company policy.
- Be knowledgeable of and promote all activities, classes, membership options and offers.
- Carry out any other duties as assigned by the Reception Team Leader.
Qualifications
- Excellent customer service skills.
- Creative thinking and problem‑solving skills to meet customer needs.
- Energy and resilience.
- Flexibility and multi‑tasking skills.
- Proficient with Microsoft programmes, Outlook and booking systems.
- Customer‑focused.
- Ability to relate to the requirements of customers from all age groups and sectors of society.
- Good interpersonal, time‑management and organisational skills.
Why Work With Us
Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.
Our Culture & Support
- Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed.
- Variety; no two days is the same!
- An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.
Training & Development
We will teach you all you need to know – a comprehensive induction and training programme is provided, and you don't need to have worked in the leisure industry before.
Company Overview
Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.
Benefits
- Free access to our award‑winning gym's and exercise classes for you and a +1.
- Employee discounts and wellbeing platform.
- Healthcare cash plan.
- Free 24/7 access to GPs using our SmartHealth plan.
- Employee Assistance Programme – support when you need it most.
- 23 days annual leave + 8 days bank holiday.
- Internal recognition schemes.
- Opportunities for training, development and progression.
- Free onsite parking – subject to availability.
- Hybrid and family‑friendly policies.
- Generous company sick pay scheme.
- Employee referral scheme.
- Company pension scheme.
- Death in service benefit.
- And much more…
Receptionist in Havant employer: Horizon Leisure Centres
Contact Detail:
Horizon Leisure Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Havant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Horizon Leisure Centres' social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about meeting and greeting customers, think of some scenarios where you can demonstrate your problem-solving abilities. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Be ready to showcase your flexibility! During the interview, share examples of how you've successfully juggled multiple tasks in the past. This will highlight your ability to adapt and thrive in a dynamic environment like Horizon.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and shows that you’re keen on joining the team.
We think you need these skills to ace Receptionist in Havant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention specific examples that relate to the responsibilities listed in the job description, like your customer service skills or ability to multi-task.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read and find the key information we need.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Horizon Leisure Centres
✨Know Your Stuff
Familiarise yourself with the company and its services. Understand the different classes, membership options, and promotions they offer. This will not only show your enthusiasm but also help you answer questions confidently.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you solved problems creatively or went above and beyond for a customer. This is key for a Receptionist role!
✨Practice Multi-Tasking
Since the job requires flexibility and the ability to juggle multiple tasks, practice scenarios where you manage several responsibilities at once. You could simulate taking bookings while answering customer queries to showcase your organisational skills.
✨Be Yourself and Stay Positive
Let your personality shine through during the interview. The company values energy and resilience, so approach the conversation with a positive attitude. Remember, they’re looking for someone who fits into their dynamic culture!
