Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all., To provide fully inclusive access at affordable prices to sports and leisure facilities and to help improve the health and wellbeing of the local community.
Values
- Passion
- Respect
- Innovation
- Dynamic
- Empowering
Your Role
The Horizon AirXtreme and Horizon Softplay Assistant will prioritise customer satisfaction and adhere to strict health and safety standards. You will be responsible for creating a safe, stimulating, and family-friendly environment for all visitors to our brand-new AirXtreme indoor inflatable and to the newly refurbished Horizon Softplay.
Working Hours
The position is a casual position on Saturdays and Sundays. However, flexibility is essential, as there may be occasional shifts to accommodate other times. Additionally, the role may require adjusted working hours during school holidays.
Your Team
You will be part of the Children and Young People Team reporting into the Children's Activities Manager.
Your Responsibilities
- Ensure the safety of all visitors to AirXtreme and Horizon Softplay
- Supervise young children and adults in a safe and secure environment
- Control of entrances and exits
- To keep facilities clean and free of hazards
- Monitor the behaviour of customers
- To provide a full customer service via the catering outlet
- To comply with health and safety regulations
- Complete safety checks and records, and maintain a safe environment at all times
- A comprehensive induction and training programme; you don't need to have worked in the leisure industry before. We will teach you all you need to know!
- Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
- Variety; no two days is the same! An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.
Location
This role will be based at Havant Leisure Centre but will be expected to travel to other company site as the need requires.
Interview Process
The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.
Looking for a Workplace That…
Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.
Desirable/Essential Qualifications
- Working with children (desirable)
- Working in a similar environment (desirable)
- Leading children's activities, parties and events (desirable)
- Working in a customer-facing role (essential)
Your Competencies & Skills
- Ability to deliver excellent customer service
- Excellent communication skills
- Excellent team player
- Understanding of Health and Safety
About Horizon Leisure Centres
We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Wherever you work in our business, you will have the opportunity to bring new ideas to continuously improve our service and deliver an exceptional experience to our customers.
Horizon AirXtreme and Horizon Softplay Assistant in Havant employer: Horizon Leisure Centres
As a Weekend Receptionist at our Waterlooville centre, you'll be part of a dynamic team dedicated to delivering exceptional customer service in a supportive and friendly environment. We offer a range of benefits including free gym access, employee discounts, and opportunities for personal development, ensuring that you not only thrive in your role but also enjoy a fulfilling work-life balance. Join us and experience a workplace that values your contributions and prioritises your wellbeing.
