At a Glance
- Tasks: Join us as a Lifeguard, ensuring safety and assisting customers daily.
- Company: Horizon is a successful leisure trust dedicated to health and community wellbeing since 1997.
- Benefits: Enjoy free gym access, training opportunities, and employee recognition schemes.
- Other info: Flexible hours and a fun work environment await you at Waterlooville Leisure Centre.
- Why this job: Be part of a vibrant team that values innovation and personal growth.
- Qualifications: Must have or be willing to obtain RLSS UK National Pool Lifeguard Certificate.
Job title: Casual Lifeguard
Hours:0
Location:Waterlooville
Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.
The Trust:
Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.
Your Role
To assist the Duty Management Team in the operation and presentation of a first-class leisure facility to all Horizon Leisure Centre customers
Your Team
You’ll be working within our Operations Team and directly reporting to the Duty Manager.
Your Responsibilities
- Use the Horizon HELLO in all customer interactions
- Welcome and assist customers with general enquiries
- Understand and be knowledgeable about our products and services
- Undertake lifeguarding duties and operational duties as directed by the Duty Management Team
- Maintain and monitor all facilities to ensure cleanliness is paramount and always free of hazards
- Responsible for ensuring customers are treated with respect
- Responsible for ensuring staff are treated with respect
- Responsible for the safety of all customers and safeguarding of children and vulnerable adults
- Set-up and take down of sports equipment according to schedules
Your Experience
- Experience of working in a customer services environment
- Experience as a Centre Attendant/Lifeguard in a wet and dry centre
- First Aid
- Manual Handling
Your Qualifications
- RLSS UK National Pool Lifeguard Certificate (or willing to undertake)
- HSE First Aid Qualification desirable
- Certificates in COSHH & Health & Safety desirable
Your Competencies & Skills
- Must be self-motivated and a self-starter
- Excellent team player
- Flexible approach to undertaking assignments given
- Approachable
- Physically fit
- Good communicator
- Adaptable
This role will be based at Waterlooville but will be expected to travel to other company site as the need requires.
Interview Process:
The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.
The successful candidate will be subject to an Enhanced DBS check.
There may be times when due to the volume of applicants to need to close a vacancy early to avoid disappointment, be sure to get your application in as soon as possible!
If you are a recruitment agency, please note we operate a PSL and do not take cold calls.
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Casual Lifeguard in Waterlooville employer: Horizon Leisure Centres
As a Weekend Receptionist at our Waterlooville centre, you'll be part of a dynamic team dedicated to delivering exceptional customer service in a supportive and friendly environment. We offer a range of benefits including free gym access, employee discounts, and opportunities for personal development, ensuring that you not only thrive in your role but also enjoy a fulfilling work-life balance. Join us and experience a workplace that values your contributions and prioritises your wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Lifeguard in Waterlooville
✨Tip Number 1
Familiarise yourself with the specific duties of a lifeguard at Horizon. Understanding their operational procedures and customer service expectations will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience in customer service or lifeguarding roles. Be ready to share specific examples of how you've handled challenging situations or ensured safety, as this will show your capability and readiness for the role.
✨Tip Number 3
Research Horizon's values and mission. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare questions to ask during your interview. This not only shows your enthusiasm for the role but also gives you insight into the company culture and what it’s like to work at Horizon, helping you determine if it’s the right fit for you.
We think you need these skills to ace Casual Lifeguard in Waterlooville
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service and lifeguarding. Include any qualifications like the RLSS UK National Pool Lifeguard Certificate and First Aid training.
Craft a Strong Cover Letter:Write a cover letter that reflects your passion for health and wellbeing. Mention how your skills align with Horizon's values and how you can contribute to their mission of supporting local communities.
Showcase Your Skills:In your application, emphasise your ability to work as part of a team, your flexibility, and your communication skills. Provide examples of how you've successfully handled customer interactions in the past.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Horizon Leisure Centres
✨Know Your Lifeguard Responsibilities
Familiarise yourself with the key duties of a lifeguard, such as ensuring customer safety and maintaining cleanliness. Be prepared to discuss how you would handle various situations that may arise in a leisure centre.
✨Showcase Your Customer Service Skills
Since this role involves interacting with customers, highlight your experience in customer service. Share examples of how you've effectively communicated and assisted customers in previous roles.
✨Demonstrate Team Spirit
Horizon values teamwork, so be ready to talk about your experiences working in a team environment. Discuss how you contribute to a positive team dynamic and support your colleagues.
✨Express Your Passion for Health and Wellbeing
Convey your enthusiasm for promoting health and wellbeing within the community. Share any personal experiences or initiatives you've been involved in that align with Horizon's mission.
