At a Glance
- Tasks: Ensure safety and assist customers at our vibrant leisure centre.
- Company: Join Horizon, a dynamic leisure trust passionate about health and community.
- Benefits: Competitive pay, free gym access, training opportunities, and employee support.
- Why this job: Make a real impact while enjoying a fun and supportive work environment.
- Qualifications: Must have lifeguard certification or be willing to obtain it.
- Other info: Flexible hours and a chance to grow within a thriving team.
Job title: Casual Lifeguard
Hours: 0
Location: Waterlooville Leisure Centre
Salary: £11.78 (under 21) / £ and over)
Why Join the Horizon team?
Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential and become the best version of themselves.
Why choose us? At Horizon, we understand that our colleagues are the cornerstone of our success, distinguishing us from our competitors. We genuinely appreciate the unique contributions of each team member and go the extra mile to recognize their efforts. We value the contributions of all of our colleagues and we show it through competitive salaries alongside exceptional reward and recognition schemes.
We offer extensive training, development, and progression opportunities to fuel your growth and potential. Your well-being matters to us, so we provide a wealth of initiatives to support you. And let\’s not forget the amazing, fun and vibrant culture we build together.
Join Horizon today and embark on an extraordinary journey where your passion finds purpose, and your potential knows no limits.
Want to know a bit more about our business?
We\’re an extremely successful leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives. How are we doing this? By providing outstanding facilities that are accessible and welcoming to everyone with a fun friendly team that are motivated and engaged.
Interested? Want to know how you can join our team?
Take a look at this great opportunity
We are looking for a Lifeguard to join us in transforming our business from \’good\’ to \’great\’ This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.
What does the role involve?
A hands-on role that requires you to:
- Undertake lifeguarding and operational duties as directed by the Duty Management Team
- Welcome and assist customers with general enquiries
- Use the Horizon HELLO in all customer interactions
- Understand and be knowledgeable about our products and services
- Maintain and monitor all facilities to ensure cleanliness is paramount and always free of hazards
- Responsible for ensuring customers are treated with respect
- Responsible for ensuring staff are treated with respect
- Responsible for the safety of all customers and safeguarding of children and vulnerable adults
- Set-up and take down of sports equipment according to schedules
Skills and competencies:
- Must be self-motivated and a self-starter
- Excellent team player
- Flexible approach to undertaking assignments given
- Approachable
- Physically fit
- Good communicator
- Adaptable
Your Experience
- Experience of working in a customer services environment
- Experience as a Lifeguard in a wet and dry centre
- First Aid
- Manual Handling
Your Qualifications
- RLSS UK National Pool Lifeguard Certificate (or willing to undertake)
- HSE First Aid Qualification desirable
- Certificates in COSHH & Health & Safety desirable
What you can expect from us:
- A comprehensive induction and training programme; you don\’t need to have worked in the leisure industry before. We will teach you all you need to know
- Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed
- Variety; no two days is the same
- An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.
Benefits:
- Free access to our award-winning gym\’s and exercise classes for you
- Employee Assistance Programme – support for when you need it most
- Internal recognition schemes
- Opportunities for training, development and progression
- Free onsite parking – subject to availability
- And much more….
This role will be based at Waterlooville but will be expected to travel to other company site as the need requires.
Interview Process:
The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.
The successful candidate will be subject to an Enhanced DBS check.
As you can imagine, we get a great response to all our job adverts and as a consequence, there may be times when due to the volume of applicants to need to close a vacancy early. To avoid disappointment, be sure to get your application in early
If you are a recruitment agency, please note we operate a PSL and do not take cold calls.
Locations
Casual Lifeguard employer: Horizon Leisure Centres
Contact Detail:
Horizon Leisure Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Lifeguard
✨Tip Number 1
Get to know the company culture! Before your interview, check out Horizon's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their vibrant culture.
✨Tip Number 2
Practice makes perfect! Run through common lifeguard scenarios and customer service questions with a friend or family member. This will help you feel more confident and prepared when it’s your turn to shine during the interview.
✨Tip Number 3
Dress the part! Even though it's a casual role, showing up looking neat and professional can make a great first impression. It shows that you respect the opportunity and are serious about joining the Horizon team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Casual Lifeguard
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about joining our team and making a positive impact in the community.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in customer service or lifeguarding. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. Remember, less is often more!
Apply Early: Don’t wait until the last minute to submit your application! We get a lot of interest in our roles, and applying early can help you stand out. Head over to our website and get your application in today!
How to prepare for a job interview at Horizon Leisure Centres
✨Know Your Stuff
Before the interview, make sure you understand the role of a lifeguard and the responsibilities that come with it. Familiarise yourself with Horizon's values and mission, as this will show your genuine interest in the company and how you can contribute to their goals.
✨Show Your Passion
During the interview, let your enthusiasm for health and wellbeing shine through. Share any relevant experiences or stories that highlight your commitment to customer service and safety. This will help the interviewers see that you're not just looking for a job, but that you're excited about being part of their dynamic team.
✨Be Ready for Scenarios
Expect to be asked situational questions related to lifeguarding and customer service. Prepare by thinking of examples where you've successfully handled challenging situations, whether it's dealing with difficult customers or ensuring safety in a busy environment. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask questions that show your interest in the role and the company culture. Inquire about training opportunities, team dynamics, or how they support employee well-being. This not only shows your enthusiasm but also helps you determine if Horizon is the right fit for you.