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- Tasks: Set up and dismantle exciting inflatable equipment while ensuring a safe environment.
- Company: Join Horizon Leisure Centres, a dynamic team passionate about health and community wellbeing.
- Benefits: Enjoy free gym access, employee discounts, and a supportive work environment.
- Why this job: Be part of a thrilling transformation and make a positive impact in your community.
- Qualifications: Experience with large equipment and a flexible, team-oriented attitude are key.
- Other info: Comprehensive training provided; no prior leisure experience needed!
Hours: 7 per week
Location: Havant Leisure Centre
Salary: £4,289.08 (under 21) / £4,444.44 (21 and over)
Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.
The Trust Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.
The Role
You will be an integral member of the operational team, responsible for setting up, packing away, transporting, and storing our AirXtreme indoor inflatable. Your role will be crucial in ensuring that the hall is prepared to a high standard for customer visits on Saturdays and Sundays. The primary shifts will be on Fridays and Sundays from 6:00pm to 9:30pm. Additional hours will be allocated as per the requirements, and flexibility is paramount for this role due to the occurrence of various events within the centre.
What does the role involve:
- Set‑up and dismantling of our AirXtreme Inflatable equipment: Adhere to established schedules and ensure the equipment is properly set up and taken down.
- Health and Safety Compliance: Familiarise yourself with health and safety regulations and manual handling procedures. Implement these measures to maintain a safe working environment.
- Facility Maintenance and Monitoring: Regularly monitor and maintain all facilities to ensure cleanliness and the absence of any potential hazards.
- Customer Service Excellence: Treat customers with respect and provide exceptional customer service.
- Staff Welfare: Prioritise the well‑being of staff and ensure they are treated with respect and fairness.
- Safety of All: Prioritise the safety of all customers and safeguard children and vulnerable adults.
Experience:
- Experience in moving large equipment and following set-up plans
- Working to strict deadlines
- Experience in a dryside Leisure Environment
- Manual Handling
Skills and competencies:
- Must be self‑motivated and a self‑starter
- Excellent team player
- Flexible approach
- Approachable
- Good communicator
- Adaptable
Qualifications:
- HSE First Aid Qualification (desirable)
- Manual Handling
- Electronic Pallet truck usage (desirable)
- Certificates in COSHH & Health & Safety (desirable)
What you can expect from us:
- A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
- Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
- Variety; no two days are the same!
- An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.
Benefits:
- Free access to our award‑winning gym’s and exercise classes for you and a +1
- Employee discounts and wellbeing platform
- Healthcare Cash plan
- Free 24/7 access to GPs using our SmartHealth plan
- Employee Assistance Programme - support for when you need it most
- 23 days annual leave + 8 days bank holiday
- Internal recognition schemes
- Opportunities for training, development and progression
- Free onsite parking - subject to availability
- Hybrid and family friendly policies
- Generous company sick pay scheme
- Employee referral scheme
- Company pension scheme
- Death in service benefit
- And much more....
This role will be based at Havant but will be expected to travel to other company sites as the need requires.
Interview Process:
The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role. There may be times when due to the volume of applicants we need to close a vacancy early to avoid disappointment, be sure to get your application in as soon as possible!
Activities and Events Operational Assistant employer: Horizon Leisure Centres
Contact Detail:
Horizon Leisure Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Activities and Events Operational Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Horizon Leisure Centres. Understand their mission and values, and think about how you can contribute to their goal of promoting health and wellbeing in the community.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to teamwork, flexibility, and customer service. Think of examples from your past experiences that showcase your skills and how you align with their dynamic environment.
✨Tip Number 3
Show your enthusiasm! When you’re at the interview, let your passion for the role shine through. Talk about why you want to be part of the team and how excited you are to help transform the business from 'good' to 'great'.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Activities and Events Operational Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about health and wellbeing, and how you can contribute to our mission of inspiring local communities.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in moving large equipment or working in a leisure environment. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and experiences effectively without any fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Horizon.
How to prepare for a job interview at Horizon Leisure Centres
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Activities and Events Operational Assistant. Familiarise yourself with the tasks like setting up the AirXtreme inflatable and health and safety compliance. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Team Spirit
Since this role requires excellent teamwork, be prepared to share examples of how you've worked well with others in the past. Highlight your flexibility and adaptability, as these traits are crucial for a dynamic environment like Horizon Leisure Centres.
✨Demonstrate Customer Service Skills
Customer service excellence is key in this position. Think of specific instances where you've gone above and beyond for customers or handled difficult situations effectively. This will illustrate your commitment to providing exceptional service and prioritising customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, training opportunities, or upcoming events at the centre. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
