At a Glance
- Tasks: Generate leads and assist customers in buying holiday lodges and caravans.
- Company: Join Trossachs Holiday Park, a vibrant and scenic holiday destination.
- Benefits: Competitive salary, commission, live-in accommodation, and staff perks.
- Other info: Flexible hours with opportunities for growth in a dynamic environment.
- Why this job: Be part of a fun team and help create memorable holiday experiences.
- Qualifications: Sales or customer service experience and strong communication skills.
The predicted salary is between 25000 - 35000 £ per year.
The Sales Executive is responsible for supporting the sale of holiday lodges and caravans at Trossachs Holiday Park. The role focuses on generating leads, conducting viewings, assisting customers throughout the buying journey, and helping the wider sales team achieve targets. The Sales Executive will work closely with colleagues across the park to deliver an exceptional customer experience, promote the park professionally, and contribute positively as part of a team environment.
Key Responsibilities
- Support the achievement of sales targets for holiday lodges and caravans.
- Generate leads through enquiries, referrals, marketing campaigns, and local networking.
- Respond promptly and professionally to customer enquiries via phone, email, website, and social media.
- Conduct park tours and holiday home viewings with prospective buyers.
- Present holiday homes, park facilities, and ownership benefits in a welcoming and engaging manner.
- Assist customers throughout the sales process from initial enquiry to completion.
- Work collaboratively with the wider sales and park team to maximise opportunities and provide excellent service.
- Maintain a strong understanding of available stock, pricing, and current promotions.
Customer Experience
- Deliver excellent customer service throughout the customer journey.
- Build positive relationships with prospective and existing holiday home owners.
- Follow up on enquiries and maintain regular communication with potential buyers.
- Support new owners during the purchase process and assist with onboarding where required.
- Ensure customers feel welcomed, informed, and valued at all times.
Teamwork & Park Support
- Work closely with the Sales Manager and wider park team to achieve shared goals.
- Support colleagues during busy periods, events, and promotional weekends.
- Contribute positively to a team-focused working environment.
- Communicate effectively with all departments to ensure a smooth customer experience.
- Be willing to assist with general park activities when required.
Administration & Compliance
- Maintain accurate customer records using the company CRM or sales systems.
- Assist with quotations, sales paperwork, and customer documentation.
- Help ensure holiday homes and lodges are presented to a high standard.
- Support the handling of customer queries and complaints in a professional manner.
- Ensure compliance with company policies and consumer legislation relating to holiday home ownership.
Park Representation
- Act as an ambassador for Trossachs Holiday Park and represent the brand professionally at all times.
- Maintain excellent knowledge of the park, local area, facilities, and holiday home products.
- Promote a positive image of the park both in person and online.
Skills & Experience
Essential
- Previous experience in sales, customer service, hospitality, retail, or a customer-facing role.
- Strong communication and interpersonal skills.
- Motivated and enthusiastic approach to sales.
- Ability to work both independently and as part of a team.
- Good organisational and administrative skills.
- Competent with Microsoft Office and CRM systems.
- Professional and confident manner with customers.
Desirable
- Experience within the holiday park, leisure, property, or tourism industry.
- Experience handling customer enquiries and lead generation.
- Knowledge of caravans, lodges, or holiday home ownership.
Personal Attributes
- Friendly, positive, and professional attitude.
- Team player with a collaborative approach to work.
- Confident communicator and presenter.
- Reliable, organised, and proactive.
- Flexible and willing to work weekends and holidays as required.
- Passionate about delivering excellent customer experiences.
Working Hours
Full-time position. Weekend and occasional evening work will be required due to the nature of holiday park sales.
Salary & Benefits
- Competitive base salary.
- Commission structure based on sales performance.
- Staff benefits (to be confirmed by employer).
- Opportunity to work in a scenic and growing holiday park environment.
- Live-in accommodation provided for the right candidate.
Sales Executive in Stirling employer: Horizon Holiday Parks Ltd
Trossachs Holiday Park is an exceptional employer, offering a vibrant work culture where teamwork and customer satisfaction are at the forefront. As a Sales Executive, you will enjoy competitive pay, a commission structure that rewards your sales performance, and the unique opportunity to work in a stunning holiday park setting, complete with live-in accommodation for the right candidate. With a focus on employee growth and development, this role provides a meaningful career path in the leisure and tourism industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive in Stirling
✨Tip Number 1
Get to know the company inside out! Research Trossachs Holiday Park, its offerings, and its values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Attend local events or connect with people in the holiday park industry. You never know who might have a lead or insight that could help you land that Sales Executive role.
✨Tip Number 3
Practice your pitch! Be ready to talk about how your skills and experience align with the role. Think about how you can contribute to the team and enhance customer experiences at the park.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Trossachs Holiday Park team.
We think you need these skills to ace Sales Executive in Stirling
Some tips for your application 🫡
Show Your Sales Skills:When you're writing your application, make sure to highlight any previous sales experience you have. We want to see how you've generated leads and closed deals in the past, so don’t hold back on those success stories!
Be Personable:Since this role is all about customer interaction, let your personality shine through in your application. Use a friendly tone and share examples of how you've built positive relationships with customers in previous roles.
Tailor Your Application:Make sure to tailor your application specifically for the Sales Executive position at Trossachs Holiday Park. Mention your understanding of the holiday park industry and how you can contribute to our team’s success.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Horizon Holiday Parks Ltd
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the holiday lodges and caravans you'll be selling. Familiarise yourself with their features, benefits, and pricing. This knowledge will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering an exceptional customer experience, be prepared to share examples from your past where you've gone above and beyond for customers. Highlight your communication skills and how you build relationships, as these are key to succeeding in sales.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview, where you might need to conduct a mock viewing or respond to a customer enquiry. Practise how you would present the holiday homes and handle objections. This will show your potential employer that you're ready to hit the ground running.
✨Demonstrate Team Spirit
The Sales Executive role requires collaboration with the wider park team. Be ready to discuss how you've worked effectively in teams before. Share specific instances where you supported colleagues or contributed to a positive team environment, as this will resonate well with the interviewers.
