At a Glance
- Tasks: Support patients with long-term conditions and manage prescriptions in a dynamic healthcare setting.
- Company: Join Horizon Healthcare, a friendly city centre practice with a diverse patient population.
- Benefits: Gain hands-on experience, receive full training, and enjoy a supportive team environment.
- Other info: Flexible hours and opportunities for personal growth in a rewarding field.
- Why this job: Make a real difference in patients' lives while kickstarting your career in healthcare.
- Qualifications: GCSE level education and experience in healthcare or administrative roles preferred.
The predicted salary is between 37000 - 44000 £ per year.
Are you looking to start a rewarding career in healthcare? Join our friendly and supportive team as a Long Term Condition & Prescription Support Administrator and make a real difference to patients every day. This is a fantastic entry-level opportunity where you'll gain hands-on experience in a GP practice environment, working alongside pharmacists, clinicians, and care teams to support people with long-term health conditions and ensure prescriptions are processed safely and efficiently.
Main duties of the job
- Support patients with long-term conditions by inviting them for reviews, tests, and appointments
- Help manage repeat prescriptions and respond to routine medication queries
- Contact patients by phone, text, or email to arrange follow-ups and provide updates
- Keep patient records accurate and up to date using the clinical system
- Work closely with pharmacy and clinical teams to keep services running smoothly
You won't be expected to make clinical decisions; full training and clear guidance will be provided, making this an ideal stepping stone into healthcare.
About us
Horizon Healthcare are a friendly City centre practice with a diverse population of over 29,000 patients. We are a three GP Partnership supported by dedicated teams of Salaried GPs, Urgent Care Practitioners, Clinical Pharmacists, Practice Nursing Team and Mental Health Practitioners. We are backed up by an excellent management and administration team.
Job responsibilities
The Care Coordinator plays a key role in supporting the delivery of safe, effective, and accessible primary care services at scale. The post holder will support the Pharmacy, LTC and Prescription teams by undertaking high volume, protocol driven coordination and administrative activities, ensuring medicines related and long term condition work is completed efficiently and safely. This role contributes directly to:
- Improving patient access and responsiveness
- Supporting delivery of QOF and population health programmes
- Enabling clinical pharmacists and clinicians to focus on funded clinical activity
- Supporting medicines optimisation and prescribing quality initiatives aligned to ICB priorities.
The post holder will not undertake clinical decision making but will work within clear protocols, supporting care coordination and patient pathways.
Person Specification
Qualifications
- Educated to GCSE level or equivalent
- Experience or training in healthcare or administrative settings
Skills
- Excellent communication skills (written and oral)
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
Experience
- Experience working in an administrative or patient-facing role
- Experience in GP practice, pharmacy or healthcare
- Experience with appointment systems or clinical software
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Long Term Condition and Prescribing Support Care Coordinator employer: Horizon Healthcare
Horizon Healthcare is an excellent employer, offering a supportive and friendly work environment in the heart of the city. As a Long Term Condition and Prescribing Support Care Coordinator, you will benefit from comprehensive training and development opportunities, allowing you to grow within the healthcare sector while making a meaningful impact on patient care. Our diverse team collaborates closely to ensure high-quality service delivery, making this an ideal place for those looking to start a rewarding career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Long Term Condition and Prescribing Support Care Coordinator
✨Dive into Local Health Networks
Health sciences administration is all about connections, so get yourself involved in local health networks and organisations. Attend community health events and workshops where you can meet professionals who work in the sector. This not only helps you make contacts but also shows your commitment to the field!
✨Leverage Your University Career Services
If you're still in school or just graduated, don’t forget to check out your university's career services. They often have partnerships with healthcare organisations looking to hire entry-level positions, plus they can help you with interview prep and networking opportunities—we've all been there!
✨Take Advantage of Online Job Fairs
Keep an eye out for online job fairs that focus on the health sciences sector. These virtual events are a goldmine for entry-level roles, as you can interact with recruiters and learn about job openings right from your home. It’s a casual way to get your face out there without the pressure of a formal interview!
✨Apply Directly through Our Website!
When you spot an opening you like, leap into action and apply through our website! We love seeing passionate candidates who are eager to kickstart their careers in health sciences administration. Ensure you tailor your application to reflect your real interest in the role and the company, Horizon Healthcare!
We think you need these skills to ace Long Term Condition and Prescribing Support Care Coordinator
Some tips for your application 🫡
Show Off Your Relevant Qualifications:In health sciences administration, we want to see any relevant qualifications, like a degree or certificates in health administration. Make sure you highlight these on your CV, especially if you've had coursework or projects that relate to the role. This will give us a clear idea of your academic background and how it fits with what we’re looking for at Horizon Healthcare.
Highlight Your Experience with Health Systems:Even if you don’t have direct experience in administration, think back to any volunteer work, internships, or projects related to health systems. Detail your roles and what you learnt—especially any organisational or communication skills, as these are vital in our field. It’s all about showing us you’ve got the foundational knowledge and potential for growth in this entry-level role.
Craft a Genuine Cover Letter:Your cover letter should be your chance to tell us why you're excited about joining Horizon Healthcare and how you can contribute. Share your passion for health sciences and what you hope to learn in this entry-level role. A personal touch goes a long way in making your application stand out from the crowd!
Make Your Application Reflect You:Since this is an entry-level position, let your personality shine through. Use clear language, be honest about your experiences, and don’t hesitate to show enthusiasm for learning and growth. We’re on the lookout for fresh talent, and your individuality could be what captures our attention at Horizon Healthcare.
How to prepare for a job interview at Horizon Healthcare
✨Showcase Your People Skills
In health sciences administration, it's all about communication and teamwork. Make sure to highlight any experiences where you've worked with diverse teams or interacted with patients. We want to see your ability to collaborate and manage relationships – a key part of the role at Horizon Healthcare!
✨Familiarise Yourself with Relevant Software
You’ll likely encounter specific software tools in this field, like electronic health records (EHR) systems or data management software. Brush up on the basics of these tools, or if you’ve used any similar platforms, mention that experience. It’ll show we understand the technical side of health sciences administration when we chat with Horizon Healthcare.
✨Focus on Your Learning and Adaptability
As an entry-level candidate, we know you might not have extensive experience, but emphasise your willingness to learn. Talk about your coursework, projects, or volunteer experiences that helped you develop relevant skills or insight. Showing that you’re coachable can be highly appealing to Horizon Healthcare.
✨Be Ready for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving and critical thinking skills in real-life situations. Practice how you might handle common challenges in health administration, like managing patient data discrepancies or coordinating care. This can reveal your thought process and readiness for the role at Horizon Healthcare.
