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- Tasks: Ensure top-notch quality and compliance in residential care services while supporting operational teams.
- Company: Join a leading organisation dedicated to providing excellent care for children and young people.
- Benefits: Flexible home-based work, travel opportunities, and a chance to make a real difference.
- Why this job: Be a key player in shaping quality standards and improving lives in care services.
- Qualifications: Knowledge of care regulations and experience in quality assessment required.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Ensure that your CV is up to date, and that you have read the job specs first.
Reporting To: Quality and Compliance Partner (Care & Support)
Accountable For:
- Horizon and its residential and supported accommodations services meet all relevant legal and regulatory obligations
- Operations colleagues have the tools to deliver excellent care and support to children and young people
- Senior leaders have insight into each service’s compliance and performance and the collective performance of the division
Purpose Of Role:
To work alongside the Director of Governance and Regulatory Affairs to develop and implement a quality framework for the residential and supported accommodation services.
Dimensions Of The Role:
The primary focus of this role will be the Group’s residential and supported accommodation services, where the postholder will act as subject‑matter expert. The postholder will also be expected to maintain a high‑level understanding of other aspects of the Group’s activities to provide cover for other team members as required. The role will be home‑based, with travel approximately 2‑3 days per week to visit services and/or attend meetings.
Main Areas Of Overall Accountability:
- To undertake assessments, either remotely or on‑site, of service quality
- To lead in the development of a quality framework for the Group’s residential care homes and supported accommodation services
- To support operational colleagues to develop policies, and to standardise processes, procedures and templates with the aim of providing operations colleagues with the tools to deliver consistently excellent care and support to the children and young people living in our residential and supported accommodation services
- To oversee and/or execute regulatory processes, liaising with operations colleagues and Ofsted as required
- To provide advice, guidance and constructive challenge to operational colleagues and support functions in matters relating to quality and regulatory compliance
- To collaborate with other support services, such as the People Team and Finance Team in furthering the quality, regulatory and compliance strategies within the division
- To advise senior leaders on key areas of regulatory risk
- To monitor the sector’s regulatory landscape, notifying stakeholders of material changes and working with relevant colleagues to adapt policies, processes, procedures and templates accordingly
- To provide support to operations teams on the handling of complaints, liaising with the Group’s external public relations support where necessary
- To liaise with external legal advisers in respect of legal and regulatory matters
- To coordinate significant event and focus service calls, providing input from a quality and compliance perspective and acting as note‑taker where required
- To coordinate and oversee liability claims relating to the Group’s residential homes and supported accommodation services
- To support the Director of Governance and Regulatory Affairs to embed the Group’s systems in residential homes and supported accommodation services
- To support the Director of Governance and Regulatory Affairs with any other tasks commensurate with the role
This is not an exhaustive list, and duties may be added and amended at any time to meet the needs of the business.
Requirements For The Role:
- An excellent knowledge of The Children’s Homes (England) Regulations 2015, The Supported Accommodation Regulations 2023 and The Care Standards Act 2000 and associated regulations as applicable to Horizon
- Experience of assessing the quality of service‑delivery in a residential care and/or supported accommodation context
- The ability to work with a range of subject matter experts to apply wider legal and regulatory requirements in a residential care or supported accommodation context
- Experience of making regulatory applications to Ofsted
- The ability to use data and other intelligence to identify risks and drive quality improvement
- Excellent communicator, verbal and written
- Excellent organisational skills, with an ability to track the progress of activities to their conclusion
- Ability to manage competing priorities
- Ability to build relationships with internal and external stakeholders
- Ability to maintain professional boundaries, ensuring that accountabilities remain clear
- Calm under pressure
- Driving licence, access to a car and willingness to drive for work purposes
Quality and Compliance Partner in Coventry employer: Horizon Care & Education
Contact Detail:
Horizon Care & Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Compliance Partner in Coventry
✨Tip Number 1
Get to know the company inside out! Research Horizon and its values, especially around quality and compliance. This will help you tailor your conversations and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 3
Prepare for those tricky questions! Think about how your experience aligns with the job description, especially around regulatory compliance and quality frameworks. Practice your answers so you can deliver them confidently.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Quality and Compliance Partner in Coventry
Some tips for your application 🫡
Keep Your CV Fresh: Make sure your CV is up to date and tailored for the Quality and Compliance Partner role. Highlight relevant experience and skills that match the job description, so we can see how you fit right in!
Read the Job Specs Carefully: Before hitting apply, take a good look at the job specs. Understanding what we’re looking for will help you showcase your strengths and show us you’re the perfect fit for our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out and are easy to read.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Horizon Care & Education
✨Know Your Regulations
Make sure you brush up on The Children’s Homes (England) Regulations 2015 and The Supported Accommodation Regulations 2023. Being able to discuss these regulations confidently will show that you’re not just familiar with the role but also passionate about compliance and quality in care.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've assessed service quality or developed policies. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see how your experience aligns with their needs.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s current quality framework and how they measure success. This not only shows your interest but also gives you a better understanding of what they value in this role.
✨Demonstrate Your Communication Skills
As an excellent communicator, you’ll need to convey complex information clearly. Practice explaining regulatory concepts in simple terms, as you might have to do this with various stakeholders. This will highlight your ability to build relationships and maintain professional boundaries.
