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- Tasks: Welcome patients, manage queries, and handle appointments for top-notch service.
- Company: Leading healthcare provider in Bristol with a friendly team atmosphere.
- Benefits: Competitive pay, flexible hours, and a supportive work environment.
- Other info: Join a dynamic team with opportunities for growth in the healthcare sector.
- Why this job: Make a difference in patient care while developing your customer service skills.
- Qualifications: Experience in healthcare or customer service, strong communication, and IT skills.
The predicted salary is between 26400 - 27600 £ per year.
A leading healthcare provider in Bristol is seeking two Patient Co-ordinators to join their friendly team. The role involves greeting patients, managing queries, and handling appointments to ensure excellent service.
Applicants should have prior experience in healthcare or customer service, strong communication skills, and good IT abilities. Flexible working hours include approximately 40 hours per week. The position offers a pay rate of £12.71 to £13.26 an hour based on experience.
Patient Care Concierge - Front Desk & Access Support employer: HORFIELD HC
Contact Detail:
HORFIELD HC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Concierge - Front Desk & Access Support
✨Tip Number 1
Make sure to research the healthcare provider before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves greeting patients and managing queries, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 3
Don’t forget to highlight your IT abilities during the interview. Being tech-savvy is crucial for managing appointments and handling patient information efficiently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Patient Care Concierge - Front Desk & Access Support
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in a role like Patient Care Concierge.
Highlight Relevant Experience: Make sure to emphasise any previous experience in healthcare or customer service. We’re looking for candidates who can manage queries and handle appointments with ease, so don’t be shy about showcasing your skills!
Tailor Your Application: Take a moment to tailor your application to the job description. Mention specific skills that align with what we’re looking for, like strong communication and IT abilities. This shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HORFIELD HC
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Care Concierge. Familiarise yourself with common patient queries and appointment management processes. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role requires strong communication skills, prepare examples from your past experiences where you've effectively communicated with patients or customers. Think about how you resolved issues or provided excellent service, and be ready to share these stories during the interview.
✨Highlight Your IT Proficiency
Since good IT abilities are essential for this position, brush up on any relevant software or systems you might encounter. If you have experience with specific healthcare management systems, mention them. Being able to discuss your technical skills confidently can set you apart from other candidates.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team, the work environment, and the challenges they face. This not only shows your interest but also helps you gauge if the company is the right fit for you.