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- Tasks: Welcome patients, manage queries, and handle appointments for top-notch service.
- Company: Leading healthcare provider in Bristol with a friendly team atmosphere.
- Benefits: Competitive pay, flexible hours, and a supportive work environment.
- Other info: Join a dynamic team with opportunities for growth in the healthcare sector.
- Why this job: Make a difference in patient care while developing your customer service skills.
- Qualifications: Experience in healthcare or customer service, strong communication, and IT skills.
The predicted salary is between 26400 - 27600 £ per year.
A leading healthcare provider in Bristol is seeking two Patient Co-ordinators to join their friendly team. The role involves greeting patients, managing queries, and handling appointments to ensure excellent service.
Applicants should have prior experience in healthcare or customer service, strong communication skills, and good IT abilities. Flexible working hours include approximately 40 hours per week. The position offers a pay rate of £12.71 to £13.26 an hour based on experience.
Patient Care Concierge - Front Desk & Access Support in Bristol employer: HORFIELD HC
Contact Detail:
HORFIELD HC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Concierge - Front Desk & Access Support in Bristol
✨Tip Number 1
Make sure to research the healthcare provider before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves greeting patients and managing queries, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 3
Show off your IT skills during the interview. Be ready to discuss any relevant software you've used in previous roles, as this will demonstrate your ability to handle appointment systems and patient management tools.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals like you to join our friendly team.
We think you need these skills to ace Patient Care Concierge - Front Desk & Access Support in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in healthcare or customer service. We want to see how your skills match the role of Patient Care Concierge, so don’t be shy about showcasing relevant achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about patient care and how your communication skills can enhance our team. Keep it friendly and professional, just like us!
Show Off Your IT Skills: Since good IT abilities are key for this role, mention any software or systems you’re familiar with. We love tech-savvy candidates who can help streamline our processes and improve patient access.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at HORFIELD HC
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Patient Care Concierge role. Familiarise yourself with the key responsibilities like greeting patients and managing queries. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
Since strong communication is crucial for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you resolved a patient or customer issue, as this will highlight your ability to provide excellent service.
✨Highlight Your IT Proficiency
As the job requires good IT abilities, be ready to discuss any relevant software or systems you've used in the past. If you have experience with appointment scheduling tools or healthcare management software, mention it to show you're tech-savvy and ready to hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with questions about the team and the work environment. Asking about their approach to patient care or how they handle busy periods shows your genuine interest in the role and helps you assess if it's the right fit for you.