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- Tasks: Serve meals with care, ensuring a positive experience for patients and supporting kitchen operations.
- Company: Join the 5-star team at The McIndoe Centre, known for exceptional patient care.
- Benefits: Enjoy competitive pay, flexible hours, and access to wellbeing resources.
- Why this job: Make a real impact in a supportive environment where your contributions are valued.
- Qualifications: Team player with great communication skills; food safety training provided.
- Other info: Part-time role with shifts across the week; enhanced pay after 7pm.
The predicted salary is between 19047 - 19266 £ per year.
Join the 5-star team at The McIndoe Centre, where exceptional care goes beyond clinical treatment. We’re looking for a motivated and personable Ward Host to be a key link between our patients and the catering team—ensuring every meal is served with care, attention to detail, and a smile.
You’ll play an essential role in creating a positive patient experience, from taking and delivering meal orders to maintaining high standards of hygiene and food safety. As the friendly face of our catering service, you’ll also support the kitchen team during peak periods and help ensure our service runs smoothly from start to finish.
This is an exciting opportunity to work in a supportive, professional environment where your work truly matters—and where there’s plenty of room to grow and develop.
What You’ll Be Doing
- Taking and communicating food and beverage orders for patients, visitors, and staff
- Preparing trays and trolleys for meal service based on specific dietary needs
- Supporting kitchen operations by serving, preparing cold dishes, and restocking service areas
- Ensuring high standards of hygiene, food safety, and customer satisfaction
- Attending training in food hygiene, allergen awareness, and health & safety
- Playing an active role in patient feedback and service improvement
As part of Horder Healthcare, you’ll be working in a vibrant, patient-focused environment where your contribution is genuinely valued. We offer:
- A competitive salary with enhanced evening pay
- Ongoing learning and development opportunities
- A supportive, professional team culture
- Access to wellbeing resources and staff benefits
About you:
- A team player with excellent communication skills
- Enthusiastic, dependable, and ready to get stuck in
- Flexible with working hours, including weekends and evenings
- Aligned with our values: Caring, Friendly, Quality, Integrity, and Pride
- Willing to complete Level 2 Food Safety training (training provided if needed) Bonus if you already have completed certificate!
- Basic knowledge of safeguarding practices
- Familiarity with Microsoft Office
- Experience in healthcare or hospitality settings
- A friendly, patient-focused personality
Location: The McIndoe Centre, East Grinstead
Contract Type: Permanent, Part-Time (30 hours per week)
Shift Pattern: 5 days out of 7 (Monday–Sunday)
Shifts: 7am–3pm / 11am–7pm / 1pm–9pm (Enhanced pay after 7pm)
Contractual Salary: £19,047.60 – £19,266.00 per annum pro-rata (FTE Equivalent £23,809.50 – £24,082.50)
Right to work in the UK
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencing employment. We have assessed this role and it does not meet the criteria for sponsorship under the Skilled Worker route. As such, we will not be accepting any visa sponsorships for this role, and candidates must be able to demonstrate their right to work in the UK independently, without sponsorship from Horder Healthcare.
At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristicsby applicable law.
As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.
In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.
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Ward Host employer: Horder Healthcare
Contact Detail:
Horder Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Host
✨Tip Number 1
Familiarise yourself with the values of Horder Healthcare, such as Caring, Friendly, Quality, Integrity, and Pride. During your interactions, whether in person or over the phone, make sure to demonstrate how you embody these values, as they are crucial for the Ward Host role.
✨Tip Number 2
Showcase your communication skills by engaging with current staff or patients if possible. This will not only give you insights into the role but also allow you to express your enthusiasm and readiness to contribute positively to the team.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours, especially since the role requires shifts that include evenings and weekends. Highlighting your willingness to adapt can set you apart from other candidates.
✨Tip Number 4
If you have any prior experience in healthcare or hospitality, be ready to share specific examples of how you've contributed to a positive customer experience. This will help illustrate your suitability for the Ward Host position.
We think you need these skills to ace Ward Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Ward Host position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for the role and the values of Horder Healthcare. Emphasise your communication skills, team spirit, and any relevant experience in healthcare or hospitality settings.
Highlight Relevant Experience: In your CV, focus on any previous roles that involved customer service, food safety, or teamwork. Mention specific examples where you contributed to a positive experience for customers or patients.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application demonstrates attention to detail, which is crucial for the Ward Host role.
How to prepare for a job interview at Horder Healthcare
✨Show Your Caring Nature
As a Ward Host, your role revolves around patient interaction. Make sure to express your genuine interest in providing excellent service and care during the interview. Share examples of how you've positively impacted someone's experience in previous roles.
✨Demonstrate Team Spirit
Highlight your ability to work well within a team. Discuss past experiences where you collaborated with others, especially in fast-paced environments like healthcare or hospitality. This will show that you're ready to support both patients and kitchen staff effectively.
✨Emphasise Flexibility
The job requires flexibility with working hours, including weekends and evenings. Be prepared to discuss your availability and willingness to adapt to different shifts. This shows that you're committed to meeting the needs of the team and the patients.
✨Prepare for Food Safety Questions
Since maintaining hygiene and food safety is crucial, brush up on basic food safety practices and be ready to discuss them. If you have any relevant training or certifications, mention those as they can set you apart from other candidates.
