At a Glance
- Tasks: Provide exceptional customer service and support in a dynamic healthcare environment.
- Company: Join Horder Healthcare, a diverse and inclusive organisation dedicated to patient care.
- Benefits: Competitive salary, full-time hours, and a supportive team atmosphere.
- Other info: Opportunity for career growth in a vibrant healthcare setting.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24921 - 25857 £ per year.
Are you warm, professional, and thrive in a role where no two days are the same? We are looking for a friendly and capable Guest Services Assistant to join our team on a Fixed Term basis at The Horder Centre, Crowborough. As a Guest Services Assistant, you will play a dual role, combining ward clerk/reception duties with clinical administration support to ensure every patient receives an exceptional experience from the moment they arrive. This is a varied and dynamic role, requiring excellent customer service skills, attention to detail, and the ability to confidently multitask in a healthcare environment.
About you:
- Passionate about delivering outstanding customer service.
- Skilled in handling telephone and face-to-face interactions with professionalism and empathy.
- Proficient in using IT systems and confident learning new technologies.
- Organised, reliable, and able to manage a variety of tasks with attention to detail.
- A great communicator who thrives in a team-focused environment.
- Aligned with our core values: Caring, Friendly, Quality, Integrity, and Pride.
Location: The Horder Centre, Crowborough
Contract Type: Fixed Term, Full time 37.5 hours per week
Shift Pattern: 7.5 hours with a 30-minute lunch break
Salary Range: Between £24,921 - £25,857.00 per annum
Right to work in the UK: In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencing employment. We have assessed this role, and it does not meet the criteria for sponsorship under the Skilled Worker route. As such, we will not be accepting any visa sponsorships for this role, and candidates must be able to demonstrate their right to work in the UK independently, without sponsorship from Horder Healthcare.
At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law.
In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.
Guest Services Assistant in Waldron employer: Horder Healthcare
Horder Healthcare is an exceptional employer, offering a supportive and collaborative work environment at The Horder Centre in Crowborough. As a Registered Nurse in our Day Services Unit and Pre-Assessment team, you will benefit from flexible working hours, ongoing professional development opportunities, and a commitment to patient-centred care that fosters both personal and professional growth. Join us in making a meaningful impact on patients' lives while being part of a diverse and inclusive team dedicated to high-quality healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Services Assistant in Waldron
✨Network with Local Healthcare Professionals
Getting a temporary role in health sciences administration is all about who you know! Hit up local healthcare meetups or professional gatherings to make connections. Chat with people already in the field; they might know about temporary gigs at places like Horder Healthcare before they even hit the job boards!
✨Leverage University Career Services
If you're still studying or recently graduated, don’t forget about your university's career services. They often have exclusive links to temporary roles in health administration—it's a goldmine for finding opportunities that might not be advertised publicly. Plus, they can help you polish your interview skills!
✨Use Online Job Boards Wisely
When hunting for temporary roles, make sure you’re using job boards that cater specifically to health administration. Websites like NHS Jobs or HealthCareers might have listings for roles at Horder Healthcare. Set up alerts for new postings, so you jump on any opportunities as soon as they come up!
✨Showcase Your Adaptability in Interviews
Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show Horder Healthcare you’re ready to step in and make an immediate impact!
We think you need these skills to ace Guest Services Assistant in Waldron
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the Guest Services Assistant at Horder Healthcare, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to Horder Healthcare.
Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at Horder Healthcare. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at Horder Healthcare
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for Horder Healthcare.
✨Demonstrate Your Organisational Skills
In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
