Bank Contract - Medical Secretary

About the role

At Horder Healthcare, our mission is to provide outstanding patient care and transform lives through excellence in treatment, compassion, and expertise. We are proud to be rated Outstanding by the CQC, and we are now looking for a committed and professional Medical Secretary (Bank) to join our Medical Secretary team at The Horder Centre.

Main Duties

• Produce accurate correspondence, clinic notes, and medical documentation with exceptional attention to detail.
• Manage consultant diaries and clinic workflows to support seamless patient journeys.
• Handle patient enquiries with warmth, professionalism, and confidentiality.
• Maintain accurate electronic and paper records in line with organisational and clinical standards.
• Liaise effectively with consultants, clinical teams, theatres, and reception to support smooth operational delivery.
• Uphold our values through excellent communication, integrity, and a patient‑centred approach in every interaction.

About You

• Experience in medical secretarial work.
• Excellent typing and document production skills, with strong accuracy and grammar.
• Confidence using digital systems, including Microsoft Office and patient management software.
• Strong organisational skills and the ability to manage multiple tasks calmly and efficiently.
• A commitment to providing an excellent patient experience every day.

Why Join Us

• Hourly rate: £13.90 – £14.80 per hour, depending on experience.
• Flexible working to suit your availability.
• Opportunities to support various clinical services and develop new skills.
• A welcoming environment where your contribution truly matters.

EEO Statement

Right to work in the UK

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencing employment. We have assessed this role and it does not meet the criteria for sponsorship under the Skilled Worker route. As such, we will not be accepting any visa sponsorships for this role, and candidates must be able to demonstrate their right to work in the UK independently, without sponsorship from Horder Healthcare.

At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law.

As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.

In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Pre-employment Checks

Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, all successful applicants will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.