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For Companies At a Glance
- Tasks: Create unforgettable customer experiences and manage store operations.
- Company: Join Horace, a leader in men's skincare, expanding in the UK.
- Benefits: Earn £15.00 per hour with flexible hours and a dynamic work environment.
- Other info: Opportunity for growth in a fast-paced, innovative company.
- Why this job: Be a brand ambassador and make a real impact in a unique retail space.
- Qualifications: Two years' experience in retail; cosmetics experience is a bonus.
The predicted salary is between 15 - 15 £ per hour.
Founded in 2016, Horace has transformed the market, doing things differently: more digital, more retail, faster, more open. In short, different from anything else out there. Horace is a leader in France, #1 in men's facials, and is expanding in the UK and USA. Horace is looking for a Store Advisor temporary part time for its first boutique in London.
We're looking for a quick thinker who can find solutions to create a unique experience. You'll manage everything from advice to stock and administration to create the best possible experience.
What will you be responsible for?
- Maintenance
- Keep the store clean and well-stocked
- Share maintenance needs with the office team
- Manage stocks of supplies and other items needed by the team
- Inventory and stock management
- Keep stock well organized and in impeccable condition
- Manage inventory and supplies for both sales and stock areas
- Coordinate supplies with the office team
- Performance
- Participate in monitoring business activity in line with our KPIs (sales, sales index, average basket, conversion rate)
- Welcoming and advising customers
- Welcome customers and act as their first point of contact with the brand
- Create a special atmosphere and engage with customers
- Share the Horace story and act as a brand expert
- Share your product knowledge and personal experience
- Help customers choose the right products for them
- Guide customers through the space and always anticipate their needs
What skills are we looking for?
- You have at least two years' experience in a boutique in any sector, and experience in the cosmetics sector is a plus
- You love to create an unforgettable customer experience and know how important details are
- You can take a step back and always find solutions, especially when it comes to the customer experience
- You're flexible with your hours, evenings and weekends
3 steps to Horace heaven
- A 1st screening with our Head of Talent Acquisition, to get to know you better and understand your career plan
- An interview with our Store Manager, to tell you about the position and answer your questions
The hourly rate for this role starts from £15.00 per hour, depending on experience.
Store Advisor London temporary part time 30h in Westminster employer: Horace
Contact Detail:
Horace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Advisor London temporary part time 30h in Westminster
✨Tip Number 1
Get to know Horace! Before your interview, dive into their brand story and values. This will help you connect with the team and show that you're genuinely interested in being a part of their unique culture.
✨Tip Number 2
Practice your customer engagement skills. Think about how you can create an unforgettable experience for customers. Role-play scenarios with friends or family to get comfortable with welcoming and advising customers.
✨Tip Number 3
Be ready to discuss your past experiences. Highlight specific examples where you've improved performance or solved problems in a retail setting. This will demonstrate your ability to contribute to Horace's KPIs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace Store Advisor London temporary part time 30h in Westminster
Some tips for your application 🫡
Show Your Passion for Customer Experience: When you're writing your application, let us know how much you love creating unforgettable customer experiences. Share specific examples from your past roles that highlight your ability to engage with customers and make their day a little brighter.
Be Authentic and Personal: We want to get to know the real you! Don’t be afraid to inject some personality into your application. Share your story, why you’re interested in Horace, and what makes you a great fit for our team in Covent Garden.
Highlight Relevant Experience: Make sure to emphasise any experience you have in retail or cosmetics. We’re looking for someone who can hit the ground running, so if you've got two years of boutique experience, shout about it!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can start the conversation about bringing you on board!
How to prepare for a job interview at Horace
✨Know Your Horace
Before the interview, dive deep into Horace's brand story and values. Understand what makes them unique in the market and be ready to share how you can embody that as a Store Advisor. This will show your genuine interest and help you connect with the team.
✨Showcase Your Customer Experience Skills
Prepare specific examples from your past roles where you created memorable customer experiences. Highlight your problem-solving skills and how you’ve handled challenging situations. This is key for a role focused on enhancing customer satisfaction.
✨Be Ready to Discuss KPIs
Familiarise yourself with common retail KPIs like sales conversion rates and average basket size. Be prepared to discuss how you’ve contributed to these metrics in previous jobs. This shows you understand the business side of retail and are ready to make an impact.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready about the store's culture or future plans. This not only demonstrates your enthusiasm but also helps you gauge if Horace is the right fit for you. Remember, it’s a two-way street!