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For Companies At a Glance
- Tasks: Create unforgettable customer experiences and manage store operations.
- Company: Join Horace, a leading men's skincare brand expanding in the UK.
- Benefits: Competitive pay starting at £15/hour, flexible hours, and a vibrant work culture.
- Why this job: Be a brand ambassador and make a real impact in a unique retail environment.
- Qualifications: 2+ years in retail; cosmetics experience is a bonus.
- Other info: Opportunity for growth in a dynamic and innovative company.
The predicted salary is between 15 - 22 £ per hour.
Founded in 2016, Horace has transformed the market, doing things differently: more digital, more retail, faster, more open. In short, different from anything else out there. Horace is a leader in France, #1 in men’s facials, and is expanding in the UK and USA. Horace is looking for a Store Advisor for its first boutique in London.
We’re looking for a quick thinker who can find solutions to create a unique experience. You’ll manage everything from advice to stock and administration to create the best possible experience.
What will you be responsible for?
- Maintenance
- Keep the store clean and well-stocked.
- Share maintenance needs with the office team.
- Manage stocks of supplies and other items needed by the team.
- Inventory and stock management
- Keep stock well organized and in impeccable condition.
- Manage inventory and supplies for both sales and stock areas.
- Coordinate supplies with the office team.
- Performance
- Participate in monitoring business activity in line with our KPIs (sales, sales index, average basket, conversion rate).
- Welcoming and advising customers
- Welcome customers and act as their first point of contact with the brand.
- Create a special atmosphere and engage with customers.
- Share the Horace story and act as a brand expert.
- Share your product knowledge and personal experience.
- Help customers choose the right products for them.
- Guide customers through the space and always anticipate their needs.
What skills are we looking for?
- You have at least two years’ experience in a boutique in any sector, and experience in the cosmetics sector is a plus.
- You love to create an unforgettable customer experience and know how important details are.
- You can take a step back and always find solutions, especially when it comes to the customer experience.
- You’re flexible with your hours, evenings and weekends.
3 steps to Horace heaven:
- A 1st screening with our Head of Talent Acquisition, to get to know you better and understand your career plan.
- An interview with our Store Manager, to tell you about the position and answer your questions.
The hourly rate for this role starts from £15.00 per hour, depending on experience.
Store Advisor London- CDI in Westminster employer: Horace
Contact Detail:
Horace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Advisor London- CDI in Westminster
✨Tip Number 1
Get to know Horace! Before your interview, dive into their brand story and values. This will help you connect with the team and show that you're genuinely interested in being a part of their unique culture.
✨Tip Number 2
Practice your customer engagement skills. Think about how you can create an unforgettable experience for customers. Role-play scenarios with friends or family to get comfortable with welcoming and advising customers.
✨Tip Number 3
Be ready to discuss your past experiences. Highlight specific examples where you've improved performance or created a great customer experience. This will demonstrate your ability to contribute to Horace's KPIs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Horace team right from the start.
We think you need these skills to ace Store Advisor London- CDI in Westminster
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let us know how much you love creating unforgettable customer experiences. Share specific examples from your past roles that highlight your ability to engage with customers and make their day special.
Be Authentic and Personal: We want to get to know the real you! Use your application to showcase your personality. Don’t just list your skills; tell us about your journey and what makes you a great fit for Horace. A personal touch goes a long way!
Highlight Relevant Experience: Make sure to emphasise any experience you have in retail or the cosmetics sector. We’re looking for someone who can hit the ground running, so connect your past roles to the responsibilities of the Store Advisor position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Horace team!
How to prepare for a job interview at Horace
✨Know Your Horace
Before the interview, dive deep into Horace's brand story and values. Understand what makes them unique in the cosmetics market and be ready to share how you can embody that as a Store Advisor.
✨Showcase Your Customer Experience Skills
Prepare examples from your past roles where you created memorable customer experiences. Highlight your problem-solving skills and how you've turned challenges into opportunities for customers.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators relevant to retail. Be prepared to discuss how you’ve contributed to sales targets or improved customer engagement in previous positions.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. This shows your genuine interest in the role and helps you understand how you can contribute to the team’s success at Horace.
