At a Glance
- Tasks: Create unforgettable customer experiences and manage stock in a vibrant store environment.
- Company: Join Horace, a leader in men's skincare, expanding in the UK and USA.
- Benefits: Competitive pay starting at £15.00 per hour and flexible hours.
- Other info: Dynamic team culture with opportunities for personal growth.
- Why this job: Be a brand ambassador and make a real impact in a unique retail experience.
- Qualifications: Two years' boutique experience; cosmetics knowledge is a plus.
The predicted salary is between 15 - 15 £ per hour.
What’s Horace? Founded in 2016, Horace has transformed the market, doing things differently: more digital, more retail, faster, more open. In short, different from anything else out there. Horace is a leader in France, #1 in men's facials, and is expanding in the UK and USA.
Horace is looking for a Store Advisor part time (30h) for its second boutique in London at Canary Wharf. We're looking for a quick thinker who can find solutions to create a unique experience. You'll manage everything from advice to stock and administration to create the best possible experience.
What will you be responsible for?
- Maintenance
- Keep the store clean and well-stocked.
- Share maintenance needs with the office team.
- Manage stocks of supplies and other items needed by the team.
- Inventory and stock management
- Keep stock well organized and in impeccable condition.
- Manage inventory and supplies for both sales and stock areas.
- Coordinate supplies with the office team.
- Performance
- Participate in monitoring business activity in line with our KPIs (sales, sales index, average basket, conversion rate).
- Welcoming and advising customers
- Welcome customers and act as their first point of contact with the brand.
- Create a special atmosphere and engage with customers.
- Share the Horace story and act as a brand expert.
- Share your product knowledge and personal experience.
- Help customers choose the right products for them.
- Guide customers through the space and always anticipate their needs.
What skills are we looking for?
- You have at least two years' experience in a boutique in any sector, and experience in the cosmetics sector is a plus.
- You love to create an unforgettable customer experience and know how important details are.
- You can take a step back and always find solutions, especially when it comes to the customer experience.
- You're flexible with your hours, including evenings and weekends.
3 steps to Horace heaven:
- A 1st screening with our Head of Talent Acquisition, to get to know you better and understand your career plan.
- An interview with our Store Manager, to tell you about the position and answer your questions.
The hourly rate for this role starts from £15.00 per hour, depending on experience.
Store Advisor part time - Canary Wharf in London employer: Horace
Contact Detail:
Horace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Advisor part time - Canary Wharf in London
✨Tip Number 1
Get to know Horace! Before your interview, dive into their brand story and values. This will help you connect with the team and show that you're genuinely interested in being a part of their unique culture.
✨Tip Number 2
Practice your customer engagement skills. Think about how you can create an unforgettable experience for customers. Maybe role-play with a friend to get comfortable with welcoming and advising customers like a pro!
✨Tip Number 3
Be ready to discuss your past experiences. Highlight specific examples where you improved performance or solved problems in previous roles. This will show that you can bring value to the Horace team right from the start.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail, just like Horace.
We think you need these skills to ace Store Advisor part time - Canary Wharf in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love creating unforgettable customer experiences and how you can bring that passion to Horace.
Tailor Your CV: Make sure to customise your CV for this specific role. Highlight your experience in retail and any relevant skills that match what we're looking for. We appreciate when candidates take the time to align their background with our needs!
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who can engage with customers and create a special atmosphere, so let us see the real you in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Horace
✨Know Your Horace
Before the interview, make sure you know the Horace brand inside out. Familiarise yourself with their products, values, and what sets them apart in the market. This will help you speak confidently about how you can contribute to creating that unique customer experience they’re after.
✨Showcase Your Customer Service Skills
Since the role is all about creating an unforgettable customer experience, be ready to share specific examples from your past roles. Think of times when you went above and beyond for a customer or solved a tricky situation. This will demonstrate your ability to think on your feet and provide solutions.
✨Dress the Part
As a Store Advisor, you'll be representing the brand, so dress smartly and in line with the Horace aesthetic. This shows that you understand the importance of presentation and are serious about the role. Plus, it’ll help you feel more confident during the interview!
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during your interview. This could be about the team culture, how success is measured in the role, or what a typical day looks like. It shows your genuine interest in the position and helps you assess if it's the right fit for you.