At a Glance
- Tasks: Create unforgettable customer experiences and manage store operations.
- Company: Join Horace, a leading men's skincare brand expanding in the UK.
- Benefits: Competitive pay starting at £15/hour and flexible hours.
- Other info: Opportunity for growth in a vibrant Covent Garden location.
- Why this job: Be part of a dynamic team and help shape the future of retail.
- Qualifications: Two years' experience in retail; cosmetics experience is a bonus.
The predicted salary is between 15 - 15 £ per hour.
Founded in 2016, Horace has transformed the market, doing things differently: more digital, more retail, faster, more open. Horace is a leader in France, #1 in men's facials, and is expanding in the UK, USA. Horace is looking for a Store Advisor part time (30h) for our Covent Garden store.
We're looking for a quick thinker who can find solutions to create a unique experience. You'll manage everything from advice to stock and administration to create the best possible experience.
What will you be responsible for?As a true Horace ambassador, your role will be to work with the team to improve performance (KPIs) and develop the culture. Your responsibilities will include:
- Maintenance
- Keep the store clean and well-stocked
- Share maintenance needs with the office team
- Manage stocks of supplies and other items needed by the team
- Inventory and stock management
- Keep stock well organized and in impeccable condition
- Manage inventory and supplies for both sales and stock areas
- Coordinate supplies with the office team
- Performance
- Participate in monitoring business activity in line with our KPIs (sales, sales index, average basket, conversion rate)
- Welcoming and advising customers
- Welcome customers and act as their first point of contact with the brand
- Create a special atmosphere and engage with customers
- Share the Horace story and act as a brand expert
- Share your product knowledge and personal experience
- Help customers choose the right products for them
- Guide customers through the space and always anticipate their needs
You have at least two years' experience in a boutique in any sector; experience in the cosmetics sector is a plus. You love to create an unforgettable customer experience and know how important details are. You can take a step back and always find solutions, especially when it comes to the customer experience. You're flexible with your hours, evenings and weekends.
Application stepsA 1st screening with our Head of Talent Acquisition to get to know you better and understand your career plan. An interview with our Store Manager to tell you about the position and answer your questions. The hourly rate for this role starts from £15.00 per hour, depending on experience.
Store Advisor London temporary part time 30h employer: Horace
Horace is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those seeking meaningful employment. As a Store Advisor in our Covent Garden boutique, you'll enjoy a dynamic environment where your contributions directly impact customer experiences, alongside opportunities for growth within a rapidly expanding brand. With competitive pay and a focus on innovation, Horace offers a unique chance to be part of a pioneering team in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Store Advisor London temporary part time 30h
✨Tip Number 1
Get to know Horace! Before your interview, dive into their brand story and values. This will help you connect with the team and show that you're genuinely interested in being a part of their journey.
✨Tip Number 2
Practice your customer engagement skills. Think about how you can create a unique experience for customers. Maybe role-play with a friend to get comfortable with welcoming and advising customers like a true Horace ambassador.
✨Tip Number 3
Be ready to discuss your past experiences. Highlight specific examples where you improved performance or created memorable customer experiences. This will show that you can contribute to Horace's KPIs right from the start.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail, just like Horace.
We think you need these skills to ace Store Advisor London temporary part time 30h
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for creating unforgettable customer experiences.
Tailor Your Application:Make sure to tailor your application to the Store Advisor role at Horace. Highlight your relevant experience and how it aligns with our mission to provide a unique customer experience in Covent Garden.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Horace.
How to prepare for a job interview at Horace
✨Know Your Horace
Before the interview, dive deep into Horace's brand story and values. Understand what makes them unique in the market, especially their approach to men's facials. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being a part of their team.
✨Showcase Your Customer Experience Skills
Prepare examples from your past roles where you've created memorable customer experiences. Think about specific situations where you went above and beyond to meet a customer's needs. This will demonstrate your ability to embody the Horace ambassador spirit.
✨Be Ready to Discuss KPIs
Since the role involves monitoring business activity in line with KPIs, brush up on your understanding of key performance indicators relevant to retail. Be prepared to discuss how you've contributed to KPIs in previous jobs and how you can help Horace achieve its goals.
✨Flexibility is Key
Horace is looking for someone flexible with hours, including evenings and weekends. Be honest about your availability and express your willingness to adapt. This shows that you're committed to supporting the team and the store's success.
