What’s Horace?
Founded in 2016, Horace has transformed the market, doing things differently : more digital, more retail, faster, more open. In short, different from anything else out there. Horace is a leader in France, #1 in men's facials, and is expanding in the UK, USA Horace is looking for a Store Manager for our Covent Garden store !
Horace is looking for a Store Advisor for its third store in London. We're looking for a quick thinker who can find solutions to create a unique experience. You'll manage everything from advice to stock and administration to create the best possible experience
What will you be responsible for?
As a true Horace ambassador, your role will be to work with the team to improve performance (KPIs) and develop the culture.
Your responsibilities will include :
Maintenance
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Keep the store clean and well-stocked
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Share maintenance needs with the office team
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Manage stocks of supplies and other items needed by the team
Inventory and stock management
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Keep stock well organized and in impeccable condition
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Manage inventory and supplies for both sales and stock areas
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Coordinate supplies with the office team.
Performance
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Participate in monitoring business activity in line with our KPIs (sales, sales index, average basket, conversion rate).
Welcoming and advising customers
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Welcome customers and act as their first point of contact with the brand.
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Create a special atmosphere and engage with customers
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Share the Horace story and act as a brand expert
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Share your product knowledge and personal experience
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Help customers choose the right products for them
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Guide customers through the space and always anticipate their needs
What skills are we looking for?
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You have at least two years' experience in a boutique in any sector and a experience in the cosmetics sector is a plus
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You love to create an unforgettable customer experience and know how important details are
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You can take a step back and always find solutions, especially when it comes to the customer experience
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You're flexible with your hours, evenings and weekends
3 steps to Horace heaven:
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A 1st screening with our Head of Talent Acquisition , to get to know you better and understand your career plan
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An interview with our Store Manager, to tell you about the position and answer your questions
The hourly rate for this role starts from £15.00 per hour, depending on experience
Store Advisor London (40h) - CDI employer: Horace
Horace is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for those passionate about men's skincare and fragrance. Located in London, our first boutique offers a unique opportunity to be part of a pioneering brand, where you can develop your skills while creating unforgettable customer experiences. With a focus on teamwork and performance, we empower our Store Advisors to thrive in a dynamic environment that values innovation and personal development.
