At a Glance
- Tasks: Create unforgettable customer experiences and manage store operations.
- Company: Join Horace, a leader in men's skincare, expanding in the UK.
- Benefits: Competitive pay starting at £15/hour, flexible hours, and a vibrant work culture.
- Other info: Opportunity for growth in a dynamic and innovative company.
- Why this job: Be a brand ambassador and make a real impact in a unique retail environment.
- Qualifications: 2+ years in retail, passion for customer service, and problem-solving skills.
The predicted salary is between 15 - 15 £ per hour.
What’s Horace? Founded in 2016, Horace has transformed the market, doing things differently: more digital, more retail, faster, more open. In short, different from anything else out there. Horace is a leader in France, #1 in men's facials, and is expanding in the UK and USA.
Horace is looking for a Store Advisor for its third store in London. We're looking for a quick thinker who can find solutions to create a unique experience. You'll manage everything from advice to stock and administration to create the best possible experience.
What will you be responsible for?
- Maintenance
- Keep the store clean and well-stocked.
- Share maintenance needs with the office team.
- Manage stocks of supplies and other items needed by the team.
- Inventory and stock management
- Keep stock well organized and in impeccable condition.
- Manage inventory and supplies for both sales and stock areas.
- Coordinate supplies with the office team.
- Performance
- Participate in monitoring business activity in line with our KPIs (sales, sales index, average basket, conversion rate).
- Welcoming and advising customers
- Welcome customers and act as their first point of contact with the brand.
- Create a special atmosphere and engage with customers.
- Share the Horace story and act as a brand expert.
- Share your product knowledge and personal experience.
- Help customers choose the right products for them.
- Guide customers through the space and always anticipate their needs.
What skills are we looking for?
- You have at least two years' experience in a boutique in any sector, and experience in the cosmetics sector is a plus.
- You love to create an unforgettable customer experience and know how important details are.
- You can take a step back and always find solutions, especially when it comes to the customer experience.
- You're flexible with your hours, evenings and weekends.
3 steps to Horace heaven:
- A 1st screening with our Head of Talent Acquisition, to get to know you better and understand your career plan.
- An interview with our Store Manager, to tell you about the position and answer your questions.
The hourly rate for this role starts from £15.00 per hour, depending on experience.
Store Advisor London (40h) - CDI employer: Horace
Horace is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for those passionate about men's skincare and fragrance. Located in London, our first boutique offers a unique opportunity to be part of a pioneering brand, where you can develop your skills while creating unforgettable customer experiences. With a focus on teamwork and performance, we empower our Store Advisors to thrive in a dynamic environment that values innovation and personal development.
