Student Safety Team Leader in Rochdale

To ensure learners are safe in college and to support their wellbeing and care.

To ensure learners, staff, visitors and college premises are safe and secure.

To contribute towards supporting the college's zero tolerance of Sexually Harmful Behaviours and Peer on Peer abuse, identifying, challenging and reporting, being a role model.

To serve as one of the College's Designated Senior Individuals for Martyn's Law.

To ensure the Student Safety Team provides comprehensive coverage of campuses.

Key Responsibilities

• Maintain a safe, positive and inclusive environment by providing a consistent and visible presence across campus; actively promoting and role‑modelling expected standards of conduct; and identifying, addressing and intervening early where behaviours fall short of the College's values, policies or code of conduct.
• Support management of incidents, recording factually and promptly, including reviewing CCTV, sharing relevant information with the Safeguarding team as required.
• Support early help by promptly identifying low‑level concerns, noticing changes in demeanour or emerging behaviour patterns, and taking timely action to prevent escalation.
• Take the lead in undertaking searches of students for prohibited items, ensuring actions are lawful, proportionate and in line with safeguarding legislation and statutory guidance; maintain up‑to‑date knowledge of, and ensure full compliance with, the College's Search Protocol; and ensure all searches are conducted in a safe, respectful and trauma‑informed manner that protects the dignity and welfare of learners.
• Maintaining the health, safety and welfare of College employees, learners, visitors and customers by controlling and managing student behaviour, preventing unauthorised access, removing trespassers from the premises, protecting people from harm/injury, hazard spotting and reporting, removing hazards that may cause harm to others, coordinating safe evacuations, ingress and egress, supporting the implementation of policies e.g. no smoking policy.
• Provide good customer service to College staff, students, visitors and customers, by assisting with queries, providing direction, supporting the enrolment process, supporting staff to manage student behaviour in the classroom.
• Patrolling the College grounds and buildings to provide a visible and reassuring presence. Protecting the College assets (buildings, cash, equipment, resources) from malicious damage or theft.
• Support the college in ensuring that students and staff display their college ID badge at all times.
• To liaise as necessary with emergency services when required.
• Monitor driving and parking on campus and address dangerous driving incidents, recording details of illegal, dangerous and inconsiderate parking on campus, car parks and around the environment.
• Representing the College within the local community, liaising in a constructive manner with local residents, and ensuring that students are not causing a nuisance outside the College.
• Contributing to the elimination of unlawful discrimination, harassment and victimisation; advancing equality of opportunity and fostering good relations between people who share a protected characteristic and those who do not.
• Support the process of regular Fire Alarm testing as specified in testing procedures, under the instruction of Health and Safety.
• To contribute towards the business continuity group on a regular basis.
• To work with third parties who support the college on a regular basis.
• Budget control of the student safety team.
• To lead and develop the Student Safety Team through the college's performance cycle.
• Any other duties as reasonably directed by the college.

Skills, Knowledge and Expertise

Qualifications / Special Work Conditions

• Essential Criteria

• Good literacy and numeracy skills (minimum level 2).
• Educated to a level 3 standard.
• Driving Licence.
• Able to work flexibly including evenings and weekends.

• Emergency First Aid qualification or a willingness to obtain it.
• Safeguarding training.
• SIA licence in security guarding (or willingness to be trained).
• Conflict Management & Use of Force.
• Security Services Qualification.

Experience

• Essential Criteria

• Experience of working with young people in an educational or community environment.
• Experience of positive behaviour management.
• Experience of leading a team.
• Experience of dealing with incidents and incident management.
• To have empathy with young people, approachable but with the confidence to assert authority when required.
• To show Basic Conflict Management Skills and to have a good understanding of the Security & Education Industries.
• Experience of working under pressure, including handling difficult situations on your own and de-escalating them.

• Experience of implementing systems and processes.
• Experience of policy writing and procedure implementation.
• Experience or knowledge of Martyn's Law legislation and guidance.

Specialist Knowledge

• Essential Criteria

• Understanding of the issues faced by young people that impact on their safety and wellbeing.
• Committed to the safeguarding of children and vulnerable adults.
• Committed to the principles of equality and diversity.
• Understanding of the definition of Reasonable Force as stated in Common Law.
• Understanding of Martyn's Law.
• Knowledge and understanding of the Prevent Duty.
• Experience of CCTV applications.

• Knowledge about drugs and alcohol policies in relation to young people.

IT Skills

• Essential Criteria

• Advanced knowledge of Microsoft Office 365 Suite.

• Understanding of college systems.