Key Responsibilities
They will act as an advocate for students, addressing their concerns, providing guidance, and advocating for necessary changes to improve the overall student experience
They will develop and implement the College’s Student Experience Strategy including the calendar of events
The post holder will maintain a highly visible presence across all the curriculum areas, at both campuses, encouraging, supporting and leading by example to inspire a sense of responsibility and community in our learners and enhance their overall college experience in support of the college's Vision and Values.
- To work with the Student Experience Manager to develop, coordinate and supervise a calendar of events cross college to raise aspirations and enhance the student experience of learners
- Provide a range of activities throughout the learner journey from enrolment through to supporting progression, including 1:1, group work, workshops, and events planned through a central calendar of events which acknowledges national and international themes, days, weeks and college events
- To collaboratively develop, co-ordinate and support a programme of cross college student experience activities to support the development of interpersonal skills for learners including focus weeks, learner voice events, focus groups and PACE sessions
- Regularly review the impact of all activities to ensure they are supporting with the embedding of Gatsby Benchmarks and having a positive impact on student experience at HHC. Utilising the six strands of the CDI framework and the Compass evaluation tool to evaluate activities and to shape the Student Experience Strategy and draft and create an annual report on Student Experience for SLT and Governors
- Work with the Curriculum Managers and the Personal Development Tutors, to monitor and regularly review take up of extra curricula activities that develop learners' skills and abilities such as Duke of Edinburgh award. This will also include liaising with these external partners
- Identify barriers to participation, support needs, safeguarding and welfare concerns and work with Safeguarding and Welfare team to provide support
- To assist with general learner activities including open evenings and enrolments, support wider college teams as and when required
- Undertake training and CPD (Continuing Professional Development) required for the role
- Other duties, of a similar level of responsibility, as may be required
Skills, Knowledge and Expertise
- Level 3 qualification or equivalent experience (A level or equivalent)
- GCSE English and Maths or equivalent
- Level 2 IT qualification or prepared to work towards
- Level 3 Preparing to Teach qualification
Essential Criteria
- Previous work with young people or adults
- Able to interact positively with young people and adults.
- Ability to use IT to a high level of competence
- Ability to communicate, negotiate and work effectively with internal and external partners.
- Ability to think creatively and be innovative in introducing new concepts, themes and fundraising activities for learners.
- Ability to keep and evaluate records and statistical data.
- Ability to work towards targets and across college including both campuses
- A good team worker and leader with ability to enthuse and motivate to encourage participation in events and ideas.
- Ability to work unsupervised and manager own time and priorities; be well organized and self-motivated.
- To have flexibility and willing to try out new ideas.
Desirable Criteria
- Experience of coordinating Duke of Edinburgh awards and volunteering opportunities
- Experience and understanding of the Further Education sector
- Experience of working with mixed ages, cultures and abilities
- Experience of overseeing/ monitoring a budget and building costings for events.
IT Skills
- Intermediate use of Microsoft applications
- Ability to use college systems to generate information and improve efficiency
Student Experience Officer - Enrichment (Full and part time roles available) in Middleton employer: Hopwood Hall
Hopwood Hall is an excellent employer, offering a dynamic work environment in Middleton where creativity and innovation thrive. As a part-time Immersive Learning Content Designer, you will benefit from a supportive culture that prioritises professional development and collaboration, while contributing to cutting-edge educational projects that enhance learning experiences. With a focus on employee growth and the integration of advanced technologies, this role provides a unique opportunity to make a meaningful impact in the field of digital education.
