At a Glance
- Tasks: Support the Apprenticeship team with admin tasks and customer service.
- Company: Join a dynamic college focused on developing future talent.
- Benefits: Gain valuable experience, earn while you learn, and develop essential skills.
- Other info: Flexible working environment with opportunities for personal growth.
- Why this job: Kickstart your career in business administration with hands-on experience.
- Qualifications: Level three qualification and strong admin skills required.
The predicted salary is between 19350 - 23650 £ per year.
To work flexibly to provide a comprehensive Apprenticeship administrative function for the College that will include apprenticeship sign-up paperwork, functional skills management, end point assessment planning, and data input.
Key Responsibilities
- To deliver a high standard of customer service and administrative support for the Apprenticeship team.
- To ensure that the Apprenticeships Service is of a high quality and fully meets the needs of the customers.
- To organise and plan apprenticeship inductions with the Recruitment & Compliance Officers to meet ESFA compliance in accordance with the funding rules.
- To develop and maintain a high degree of understanding of the Apprenticeship Standards and Assessment Organisations.
- To ensure that apprenticeship sign-up paperwork is processed correctly and safely stored digitally.
- To work alongside the administration team and support the Recruitment & Compliance Officers in developing and maintaining high levels of data accuracy, customer service and responsiveness through all aspects of the Apprenticeship programme, including Functional Skills processes.
- To support the Recruitment and Compliance Officers in their vacancy posting and recruitment of candidates.
- To develop and maintain a high degree of understanding of the Apprentice funding methodology to contribute to constantly improving individual and team performance.
- To develop and enhance skills and knowledge of the apprenticeship tracking and to maintain our learner management system (Maytas) and other associated software applications to deliver a consistently high level of data accuracy/validity (assessment organisations (AO), Digital Apprenticeship Service (DAS)).
- To provide administrative support to the Data & Compliance Manager, Apprenticeship Managers and Director of Apprenticeships.
- To ensure that College standards are worked to and maintained.
- Ensure continuous development and improvement of personal professional knowledge.
- Any other duties of a similar level of responsibility may be required.
Skills, Knowledge and Expertise
Qualifications
Essential Criteria
- Educated to a minimum of level three qualification.
- Minimum of level two English and maths qualifications.
Desirable Criteria
- Level 2 IT Qualification.
- Qualification in Customer Services.
Experience
Essential Criteria
- Administration skills and experience.
- Experienced in Microsoft Office, Access, Excel or similar.
- Experience of being multi-skilled and working flexibly in order to respond to changing priorities.
Specialist Knowledge
Essential Criteria
- Knowledge and understanding of Apprenticeships.
- Knowledge of college/provider systems and processes.
IT Skills
Essential Criteria
- Advanced user of Microsoft applications.
- Ability to use technology to generate information and improve efficiency.
Business Administration Apprentice in Middleton employer: Hopwood Hall
Hopwood Hall is an excellent employer, offering a dynamic work environment in Middleton where creativity and innovation thrive. As a part-time Immersive Learning Content Designer, you will benefit from a supportive culture that prioritises professional development and collaboration, while contributing to cutting-edge educational projects that enhance learning experiences. With a focus on employee growth and the integration of advanced technologies, this role provides a unique opportunity to make a meaningful impact in the field of digital education.
