At a Glance
- Tasks: Lead and manage catering operations, ensuring quality service and compliance with health standards.
- Company: Join a vibrant college community focused on student satisfaction and sustainability.
- Benefits: Competitive salary, professional development opportunities, and a dynamic work environment.
- Other info: Be part of a team that values innovation, sustainability, and excellence in service.
- Why this job: Make a real impact on student experiences while developing your leadership skills.
- Qualifications: Level 4 qualification in Hospitality and Catering; experience in fast-paced environments.
The predicted salary is between 35000 - 45000 £ per year.
To be responsible for effectively leading and managing the commercial catering operations across all campuses of the college. Providing a high quality and cost effective offer to all students, staff and external visitors of the college.
Key Responsibilities
- Management of the daily catering operations through priority planning, and resource balancing.
- Ensuring continuity of operations management in the absence of key staff.
- Accountability for all income, expenditure and stock control within the business area in accordance with the college financial policies and procedures.
- To manage and be accountable for food safety and health and safety standards within the bistros in line with current and future H&S and food safety legislation.
- Undertake and review risk assessments and ensure all working practices are compliant with legislation eg COSHH, Safer food better business, and report on servicing and malfunction of electrical equipment/Building maintenance issues and keep documentary evidence.
- Responsibility and accountability for the financial delivery and performance of the catering area in line with annual budgets and the responsibility for setting these budgets on an annual basis.
- Undertaking menu and event planning and costing in line with the needs of the business.
- Analyse all operational performance, to identify areas of improvement and deliver action plans to meet the business objectives.
- Responsibility for driving all aspects of service excellence across the business area including, quality, compliance and service standards.
- Role model the college values and ensure they are reinforced at every opportunity, providing leadership and clear direction on all aspects of the business area.
- Assess nominated staff on levels of competence within their areas of responsibility, taking responsibility for the development of colleagues and management of their performance.
- Promoting all aspects of professional development and initiating all staff training as required.
- To build, develop and effectively manage the team using the college’s performance management system to ensure high performance and business efficiency.
- To ensure excellent customer service is provided and delivered in all aspects of the department’s commercial areas.
- To undertake hands on operational duties as required to be proactive in response to peaks in customer demands.
- To facilitate the hospitality requirements and events and engage with extra college activities as required.
- To promote greener working practices within the catering function in line with sustainability policy and objectives of the college.
- To be a proactive member of cross college sub groups in line with the vision and values.
Qualifications
- Relevant Level 4 qualification in Hospitality and Catering.
- GCSE Math L2 Food safety.
Desirable Criteria
- Health & Safety Qualification.
- Teaching or coaching qualification.
Experience
- Proven experience of managing a high volume fast paced commercial hospitality establishment improving quality & standards.
- Supporting high quality learning experiences to students on work experience.
- Experience of setting of budgets, profit margins and costing of menus.
Specialist Knowledge
- Exceptional customer service skills and a very keen eye for detail and high standards.
- Strong financial and commercial acumen.
- Strategic planning and implementation skills.
- High levels of energy and motivation.
- Previous experience of managing new openings/re-launches/new builds.
- Excellent people, management, organisation and communication skills.
- The ability to drive sales and increase profitability.
- The ability to lead, coach, motivate and inspire people and team.
- A ‘can do’ attitude and positive outgoing personality.
IT Skills
- Intermediate knowledge of Microsoft Applications and willing to undertake training relevant to role.
Catering Manager in Middleton employer: Hopwood Hall College
As a Catering Manager at our college, you will thrive in a dynamic and supportive environment that prioritises professional development and excellence in service. Our commitment to sustainability and high-quality catering operations ensures that you will play a vital role in enhancing the student and staff experience across all campuses. With a focus on teamwork and innovation, we offer a unique opportunity to lead a passionate team while enjoying a fulfilling career in the heart of the educational community.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Manager in Middleton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hopwood Hall College. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hopwood Hall College
Don't be shy about reaching out to Hopwood Hall College directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering Manager in Middleton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hopwood Hall College and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hopwood Hall College
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
