Student Safety Assistant in London

To ensure learners are safe in college and to support their wellbeing and care. To ensure learners, staff, visitors and college premises are safe and secure. To contribute towards supporting the college's zero tolerance of Sexually Harmful Behaviours and Peer on Peer abuse, identifying, challenging and reporting, being a role model.

Key Responsibilities:

• Patrolling common areas around campus, promoting positive behaviour, intervening to challenge bad behaviour and reporting student behaviour in line with college values.
• Supporting the management of incidents with the Safeguarding team including reviewing CCTV footage in the event of an incident.
• Completing incident forms as required.
• Maintaining the health, safety and welfare of College employees, learners, visitors and customers by controlling and managing student behaviour, preventing unauthorised access, removing trespassers from the premises, protecting people from harm/injury, hazard spotting and reporting, removing hazards that may cause harm to others, coordinating safe evacuations, supporting the implementation of policies e.g. no smoking policy.
• Providing good customer service to College staff, students, visitors and customers, by assisting with queries, providing direction, supporting the enrolment process, supporting staff to manage student behaviour in the classroom.
• Patrolling the College grounds and buildings to provide a visible and reassuring presence.
• Protecting the College assets (buildings, cash, equipment, resources) from malicious damage or theft.
• Being available to search students for prohibited items, in accordance with the College's search protocol.
• Supporting the college in ensuring that students and staff display their college ID badge at all times.
• Watching for unauthorised visitors on site, challenging if it is safe to do so and reporting as necessary.
• Liaising as necessary with emergency services when required.
• Monitoring driving and parking on campus and addressing dangerous driving incidents, recording details of illegal, dangerous and inconsiderate parking on campus, car parks and around the environment.
• Representing the College within the local community, liaising in a constructive manner with local residents, and ensuring that students are not causing a nuisance outside the College.
• Contributing to the elimination of unlawful discrimination, harassment and victimisation; advancing equality of opportunity and fostering good relations between people who share a protected characteristic and those who do not.
• Supporting the process of regular Fire Alarm testing as specified in testing procedures, under the instruction of Health and Safety.
• Any other duties as reasonably directed by the college.

Skills, Knowledge and Expertise:

Essential Criteria:

• Good literacy and numeracy skills (minimum level 2).
• Driving Licence, access to a vehicle and business insurance.
• Able to work flexibly including evenings and weekends.

Desirable Criteria:

• Level 3 First Aid at Work qualification or a willingness to obtain it.
• SIA Door Supervision and/or CCTV license.
• Safeguarding training.
• Conflict Management & Use of Force.
• Understanding within The Terrorism (Protection of Premises) Act 2025, (Martyns Law).

Experience:

Essential Criteria:

• Experience of working with young people in an educational or community environment.
• Experience of positive behaviour management.
• Experience of dealing with incidents and incident management.
• Empathy with young people, approachable but with the confidence to assert authority when required.
• Basic Conflict Management Skills and a good understanding of the Security & Education Industries.
• Experience of working under pressure, including handling difficult situations on your own and de-escalating them.

Desirable Criteria:

• Experience of restorative justice interventions.
• Previous experience in security work.
• Previous experience within an education setting.

Specialist Knowledge:

Essential Criteria:

• Understanding of the issues faced by young people that impact on their safety and wellbeing.
• Committed to the safeguarding of children and vulnerable adults.
• Committed to the principles of equality and diversity.
• Understanding of the definition of Reasonable Force as stated in Common Law.

Desirable Criteria:

• Knowledge and understanding of the Prevent Duty.
• Knowledge about drugs and alcohol policies in relation to young people.

IT Skills:

Essential Criteria:

• Basic knowledge of Microsoft Office Programs.

Desirable Criteria:

• Experience of CCTV applications.
• Understanding of college systems.

Staff Benefits:

• Career average pension scheme.
• Free gym membership at our Middleton Campus Sports Arena.
• Purchase loans for computers and bikes.
• Staff discount at the College's Riverside Salon, Sports Arena and Holiday Clubs.
• On-site nursery (Rochdale Campus).
• Credit union for savings, low cost loans and life assurance.
• Free on-site parking.
• On-site Dog Kennels (spaces not guaranteed).
• An electric and hybrid car salary sacrifice scheme (with charging points on site).
• A cycle to work scheme.
• Discounted public transport tickets.
• Generous holiday entitlement (Teaching staff: 53 days, Business Support staff: 35 days from 1st August 2026).