Student Experience Officer - Enrichment (Full and part time roles available) in Leeds

Hopwood Hall College is dedicated to creating a vibrant and engaging environment for our students. We believe that a rich student experience enhances learning and personal growth. We are currently seeking a passionate and dynamic Student Experience Officer to join our expanding team and make a lasting impact on our students' journey.

Application Deadline: 25 August 2026

Department: Student Experience

Location: Middleton

Compensation: £30,062 pro rata

Key Responsibilities:

• The Student Experience Officer – Enrichment (SEO) is responsible for overseeing and enhancing the holistic student experience within the college.
• Work closely with various curriculum areas and external student organizations to develop initiatives that promote student enhancement.
• Act as an advocate for students, addressing their concerns, providing guidance, and advocating for necessary changes to improve the overall student experience.
• Develop and implement the College’s Student Experience Strategy including the calendar of events.
• Maintain a highly visible presence across all the curriculum areas, at both campuses, encouraging, supporting and leading by example to inspire a sense of responsibility and community in our learners.
• Work with the Student Experience Manager to develop, coordinate and supervise a calendar of events cross college to raise aspirations and enhance the student experience of learners.
• Provide a range of activities throughout the learner journey from enrolment through to supporting progression, including 1:1, group work, workshops, and events planned through a central calendar of events.
• Collaboratively develop, co-ordinate and support a programme of cross college student experience activities to support the development of interpersonal skills for learners.
• Regularly review the impact of all activities to ensure they are supporting the embedding of Gatsby Benchmarks and having a positive impact on student experience at HHC.
• Utilise the six strands of the CDI framework and the Compass evaluation tool to evaluate activities and to shape the Student Experience Strategy.
• Draft and create an annual report on Student Experience for SLT and Governors.
• Work with the Curriculum Managers and the Personal Development Tutors to monitor and regularly review take up of extra curricula activities.
• Identify barriers to participation, support needs, safeguarding and welfare concerns and work with Safeguarding and Welfare team to provide support.
• Assist with general learner activities including open evenings and enrolments.
• Undertake training and CPD (Continuing Professional Development) required for the role.
• Other duties, of a similar level of responsibility, as may be required.

Skills, Knowledge and Expertise:

Qualifications Essential Criteria:

• Level 3 qualification or equivalent experience (A level or equivalent).
• GCSE English and Maths or equivalent.
• Level 2 IT qualification or prepared to work towards Level 3 Preparing to Teach qualification.

Experience Essential Criteria:

• Previous work with young people or adults.
• Able to interact positively with young people and adults.
• Ability to use IT to a high level of competence.
• Ability to communicate, negotiate and work effectively with internal and external partners.
• Ability to think creatively and be innovative in introducing new concepts, themes and fundraising activities for learners.
• Ability to keep and evaluate records and statistical data.
• Ability to work towards targets and across college including both campuses.
• A good team worker and leader with ability to enthuse and motivate to encourage participation in events and ideas.
• Ability to work unsupervised and manage own time and priorities; be well organized and self-motivated.
• To have flexibility and willing to try out new ideas.

Desirable Criteria:

• Experience of coordinating Duke of Edinburgh awards and volunteering opportunities.
• Experience and understanding of the Further Education sector.
• Experience of working with mixed ages, cultures and abilities.
• Experience of overseeing/monitoring a budget and building costings for events.

IT Skills Essential Criteria:

• Intermediate use of Microsoft applications.
• Ability to use college systems to generate information and improve efficiency.