At a Glance
- Tasks: Support the Apprenticeship team with admin tasks and customer service.
- Company: Join a dynamic college focused on apprenticeships and student success.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Flexible working environment with opportunities for growth and learning.
- Why this job: Kickstart your career in business administration while making a real difference.
- Qualifications: Level three qualification and strong communication skills required.
The predicted salary is between 15016 - 23857 £ per year.
To work flexibly to provide a comprehensive Apprenticeship administrative function for the College that will include apprenticeship sign-up paperwork, functional skills management, end point assessment planning, and data input.
Key Responsibilities
- To deliver a high standard of customer service and administrative support for the Apprenticeship team.
- To ensure that the Apprenticeships Service is of a high quality and fully meets the needs of the customers.
- To organise and plan apprenticeship inductions with the Recruitment & Compliance Officers to meet ESFA compliance in accordance with the funding rules.
- To develop and maintain a high degree of understanding of the Apprenticeship Standards and Assessment Organisations.
- To ensure that apprenticeship sign-up paperwork is processed correctly and safely stored digitally.
- To work alongside the administration team and support the Recruitment & Compliance Officers in developing and maintaining high levels of data accuracy, customer service and responsiveness through all aspects of the Apprenticeship programme, including Functional Skills processes.
- To support the Recruitment and Compliance Officers in their vacancy posting and recruitment of candidates.
- To develop and maintain a high degree of understanding of the Apprentice funding methodology to contribute to constantly improving individual and team performance.
- To develop and enhance skills and knowledge of the apprenticeship tracking and to maintain our learner management system (Maytas) and other associated software applications to deliver a consistently high level of data accuracy/validity.
- To provide administrative support to the Data & Compliance Manager, Apprenticeship Managers and Director of Apprenticeships.
- To ensure that College standards are worked to and maintained.
- Ensure continuous development and improvement of personal professional knowledge.
- Any other duties of a similar level of responsibility may be required.
Skills, Knowledge and Expertise
Qualifications
- Educated to a minimum of level three qualification.
- Minimum of level two English and maths qualifications.
Desirable Criteria
- Level 2 IT Qualification.
- Qualification in Customer Services.
Experience
- Administration skills and experience.
- Experienced in Microsoft Office, Access, Excel or similar.
- Experience of being multi-skilled and working flexibly in order to respond to changing priorities.
Specialist Knowledge
- Knowledge and understanding of Apprenticeships.
- Knowledge of college/provider systems and processes.
IT Skills
- Advanced user of Microsoft applications.
- Ability to use technology to generate information and improve efficiency.
Business Administration Apprentice in Leeds employer: Hopwood Hall College
Hopwood Hall College is an excellent employer, offering a supportive and collaborative work culture that prioritises the professional development of its staff. Located in Middleton, the college provides unique opportunities for growth through innovative teaching methods and engagement with a diverse student body, making it a rewarding place to inspire the next generation of carpenters and joiners.
