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- Tasks: Lead daily operations of a busy therapy clinic and support a dynamic team.
- Company: Hopscotch Children’s Therapy Centre, dedicated to helping neurodiverse children and young adults.
- Benefits: Employee assistance, fitness discounts, and access to healthcare professionals.
- Why this job: Make a real difference in the lives of children while leading a passionate team.
- Qualifications: Experience in managing healthcare clinics and strong leadership skills.
- Other info: Join a supportive environment focused on growth and client satisfaction.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Hopscotch Children’s Therapy Centre
Hopscotch is a leading multidisciplinary therapy centre dedicated to supporting children and young adults with neurodevelopmental differences, including autism, ADHD, sensory processing challenges, and speech and motor delays. Our services focus on Occupational Therapy and Speech & Language Therapy, delivered in a warm, family‑centred environment where clinical excellence meets compassionate care.
Role Overview
We are seeking an experienced Clinic Manager to oversee the day‑to‑day operations of our busy, well‑established private clinic. This role requires a strong organisational leader with a commercial mindset, exceptional interpersonal skills, and the ability to remain calm under pressure while managing a dynamic schedule.
Key Responsibilities
- Operational Management – Oversee daily clinic operations, ensuring smooth scheduling and service delivery.
- Team Leadership – Manage two direct part‑time team members, including one who works Saturdays, as the clinic operates Monday to Saturday.
- Compliance – Maintain compliance with clinical and administrative standards.
- Client & Team Coordination – Ensure therapists’ schedules are optimised for efficiency and client satisfaction.
- Client Support – Act as the primary point of contact for client queries and escalations.
- Culture – Foster a positive, collaborative environment for staff and families.
- Commercial & Strategic Focus – Monitor KPIs and clinic performance, reporting to senior leadership.
- Operational Improvement – Identify opportunities to improve operational efficiency and client experience.
- Growth Support – Support growth initiatives aligned with Hopscotch’s mission.
Qualifications
- Proven experience managing a busy healthcare or therapy clinic.
- Strong organisational and leadership skills with the ability to manage multiple priorities.
- Commercial acumen and understanding of private practice operations.
- Excellent communication and problem‑solving skills.
- Experience working with neurodiverse children and young adults (ages 6 months to 25 years).
- Familiarity with Occupational Therapy and Speech & Language Therapy services.
- Knowledge of UK healthcare policies and EHCP processes.
- Ability to manage complex schedules and maintain high standards of client care.
Working Hours
Monday to Friday: 09:00 AM – 6:00 PM
Oversight of Saturday operations (managed by part‑time staff): 08:30 AM – 5:00 PM
Benefits
- Employee Assistance Program
- Access to a 24/7 General Practitioner
- Legal Assistance
- Fitness discounts, including access to over 3,600 health clubs
Location: London, England, United Kingdom
Senior Clinic Manager in London employer: Hopscotchtherapy
Contact Detail:
Hopscotchtherapy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Clinic Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and therapy sectors. Attend local events or workshops related to child therapy, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Hopscotch and understanding their mission. Think about how your experience aligns with their values and be ready to share specific examples of how you've improved clinic operations or supported team growth in your previous roles.
✨Tip Number 3
Showcase your leadership skills! During interviews, highlight your ability to manage teams and maintain a positive culture. Share stories that demonstrate your problem-solving skills and how you’ve handled challenging situations in a busy clinic environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Hopscotch family. Let’s get you that dream job!
We think you need these skills to ace Senior Clinic Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Clinic Manager role. Highlight your experience in managing healthcare settings and working with neurodiverse children, as this will show us you understand our mission.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about supporting children and young adults with neurodevelopmental differences. Share specific examples of how you've led teams or improved clinic operations in the past.
Showcase Your Leadership Style: In your application, let us know how you foster a positive and collaborative environment. We want to see your interpersonal skills in action, so share stories that demonstrate your ability to lead and support your team effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Hopscotch family!
How to prepare for a job interview at Hopscotchtherapy
✨Know the Company Inside Out
Before your interview, take some time to research Hopscotch Children’s Therapy Centre. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Senior Clinic Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams or improved operational efficiency. Highlight how you foster a positive environment and support your team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you've had to manage complex schedules or resolve client issues. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the clinic's growth initiatives or how they measure success in client satisfaction. This shows that you're not just interested in the job, but also in contributing to the clinic's future.
