Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design interaction tools and leverage AI to enhance customer service workflows.
- Company: Leading travel tech company known for innovation and growth.
- Benefits: Competitive salary, learning opportunities, and a dynamic work environment.
- Why this job: Join a rapidly growing team and make a real impact in the travel industry.
- Qualifications: Strong understanding of contact centres and excellent computer skills.
- Other info: Embrace continuous learning in a fast-paced, innovative setting.
The predicted salary is between 36000 - 60000 £ per year.
A leading travel technology company is looking for a Systems Enablement Manager to optimize customer service and agent workflows. The role involves designing interaction tools and leveraging AI technologies to improve customer autonomy. The ideal candidate should have a strong understanding of contact centers, with excellent computer skills and a willingness to learn continuously. This position offers the chance to be part of a dynamic, rapidly growing company recognized for innovation in the travel industry.
Automation & Self-Service Systems Lead in London employer: Hopper
Contact Detail:
Hopper Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automation & Self-Service Systems Lead in London
✨Tip Number 1
Network like a pro! Reach out to folks in the travel tech industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got experience with AI technologies or contact centres, be ready to discuss specific examples. We want to see how you can bring value to the team.
✨Tip Number 3
Prepare for the interview by researching the company’s latest innovations. We love candidates who are genuinely interested in what we do and can share ideas on improving customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our dynamic team.
We think you need these skills to ace Automation & Self-Service Systems Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Systems Enablement Manager role. Highlight your understanding of contact centres and any relevant AI technologies you've worked with.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about optimising customer service and agent workflows. Share specific examples of how you've improved processes in previous roles.
Show Off Your Tech Skills: Since this role requires excellent computer skills, don’t shy away from showcasing your tech-savviness. Mention any tools or software you’re proficient in that could benefit our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our innovative company.
How to prepare for a job interview at Hopper
✨Know Your Tech
Make sure you brush up on the latest AI technologies and interaction tools relevant to customer service. Being able to discuss how these can optimise workflows will show your understanding of the role.
✨Showcase Your Experience
Prepare specific examples from your past work in contact centres. Highlight how you've improved processes or customer autonomy, as this will resonate with what the company is looking for.
✨Ask Insightful Questions
Come prepared with questions that demonstrate your interest in the company's innovation and growth. This could be about their current projects or future plans in travel technology.
✨Emphasise Continuous Learning
Since the role requires a willingness to learn, share how you've pursued professional development in the past. Mention any courses or certifications that relate to automation or customer service.
