Document Controller in Bury St Edmunds

untypical are an ambitious, customer focused housebuilder that put people and the planet at the heart of everything we do. We’re dedicated to delivering the best possible standards in design, build quality, and service for our customers.

Our benefits package includes:

• Bonus Scheme
• Enhanced Pension Scheme
• Life Assurance
• 26 days holiday with additional bank holidays
• Holiday Buy Scheme
• Employee Assistance Programme

We have a new opportunity for a Document Controller to join a high performing team working from our Bury St Edmunds office on a permanent basis.

Aim of the role

The Document Controller post supports our Technical Department and wider business—including Construction, Commercial, and Sales teams—by managing and coordinating departmental information processes. It will ensure the accurate, timely distribution and control of documentation, working closely with cross-functional teams to maintain effective information flow and achieve business objectives.

Key Responsibilities:

• Maintain high-quality document control in line with project naming conventions, company protocols, and ISO requirements.
• Ensure the accuracy, integrity, security, and traceability of all project documentation.
• Upload, register, and manage revisions and status of documents within A-Site.
• Conduct monthly audits of A-Site and document registers to ensure accuracy and compliance.
• Manage project information flow, distribution lists, and document workflows.
• Oversee consultant and design team documentation, ensuring full auditability of the design coordination process.
• Maintain project directories and subcontractor access within A-Site.
• Manage issue dates in line with the business plan, including groundworks and superstructure packages.
• Update and maintain Technical Department trackers (S106, S104, S278, S38), consultant appointments, and insurance records; request updated certificates as required.
• Issue formal consultant appointments (Deeds or Short Forms), coordinate signatures, and liaise with Legal on amendments.
• Lead departmental invoicing through the COINS system and set up new developments as required.
• Support Housing Association handover packs in coordination with the Land Team, ensuring alignment with legal handover documentation.
• Assist with CDM compliance, including issuing Designer Pre-Qualification Questionnaires and maintaining related records.
• Ensure correct project specifications are issued by the Commercial Department.
• Maintain site and plot information uploads (e.g., postal addresses, SAP data).
• Collate documentation to evidence compliance, including group deal requirements and waste transfer notices.
• Provide general departmental administration, including meeting coordination and minutes (PTMs/DTMs), mailbox monitoring, allocation sheets, and leave tracking.

We're looking for the following skills and experience:

• Experience or education that relates to technical within the built environment.
• Knowledge of technical process or requirements within housebuilding or similar.
• Document control, project working and audit trails.
• Liaison with 3rd parties and key stakeholders.
• Microsoft suite.
• A-Site and/or COINS experience preferred.
• Excellent attention to detail.

Bringing together two trusted housebuilding brands, Tilia Homes and Hopkins Homes, untypical aims to make a positive difference to the UK housebuilding market and help to provide greater access to homes which are affordable for buyers. Guided by an innovative approach and a commitment to excellence, untypical focuses on creating sustainable, inclusive communities, delivering homes across the UK that people want to live in and are good for the planet. Our people are at the heart of what we do and in order for us to succeed in becoming the UK’s most customer‑centric housebuilder, we are looking for talented and ambitious individuals to join our team.