At a Glance
- Tasks: Support service users and ensure a safe, clean environment while following health and safety procedures.
- Company: Hope Community Services, dedicated to providing quality support and care.
- Benefits: Competitive hourly wage, 28 days holiday, and opportunities for training and development.
- Other info: Flexible shifts available, including nights and weekends, with great career progression.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Ability to handle conflict and work collaboratively with others.
HOURS OF WORK: 36 hours per week. (nights & day shifts including weekends)
BASED AT: 11/13 Queen Street, Worksop, Notts, S80 2AN
HOLIDAYS: 28 days – including statutory holidays (pro rata)
SALARY : £11.63 per hour
Main Duties and Responsibilities
- Contribute to a good practice service, appropriate to service user needs.
- Ensure the security and safety of the building, following all Health and Safety procedures.
- Report repairs of domestic equipment and appliances to the Facilities Manager.
- Responsible for implementing hostel rules and regulations regarding client safety.
- Cleaning and laundry services as required.
- Ability to deal with conflict and potential challenging behaviours.
- Work in line with health and safety requirements.
- Meet the requirements of rota systems.
- Work as part of a team to deliver a high standard service across the scheme.
- Work in line with the charities policies and procedures and the requirements of funders to ensure effective service delivery.
- Work in partnership with key agencies, both statutory and voluntary sectors.
- To respect the confidential nature of the work.
- To participate in appropriate training and staff development programmes.
- To promote and ensure the implementation and compliance with Hope’s policies.
- To help ensure that organisational services are delivered in accordance with Hope’s equal opportunity policy.
- Provide ongoing support to service users in line with support plans.
- Commit to service user centred approach.
- Attend regular supervisions.
- Attend regular team meetings.
Location
Worksop S80 2AN
Application method
Download our APPLICATION FORM and Email to: gemma.king@hopeservices.org.uk
Successful applicants will need to carry out a current DBS check.
Hope Community Services is a registered company limited by guarantee registered in England and Wales under number 06783722 and registered as a Charity number 1135452.
Job Vacancy – Service Manager in Worksop employer: Hopeservices
Join a compassionate community services organisation in Worksop, where your role as a Support Worker is not just a job, but a meaningful opportunity to make a difference in the lives of others. With a commitment to employee growth and a supportive work culture, we offer competitive pay and flexible shifts that accommodate your lifestyle, ensuring you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Job Vacancy – Service Manager in Worksop
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission, especially around service user needs and health and safety practices.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and genuine when discussing your ability to handle conflict and work as part of a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Job Vacancy – Service Manager in Worksop
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, make sure you understand what we're looking for in a Service Manager. Highlight the key responsibilities and think about how your experience aligns with them.
Tailor Your Application:Don’t just send a generic application! We want to see how your skills and experiences specifically relate to the role. Use examples from your past that demonstrate your ability to meet the needs of our service users.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you’re a great fit!
Follow the Application Instructions:Make sure you download our APPLICATION FORM and email it to the specified address. Following instructions shows us that you can pay attention to detail, which is super important in this role!
How to prepare for a job interview at Hopeservices
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Manager role. Familiarise yourself with the main duties and responsibilities listed in the job description, such as ensuring safety and security, implementing hostel rules, and working as part of a team. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Conflict Resolution Skills
Given that the role involves dealing with conflict and challenging behaviours, prepare examples from your past experiences where you've successfully managed difficult situations. Highlight your approach to conflict resolution and how it aligns with the service user-centred approach that the organisation values.
✨Demonstrate Teamwork and Collaboration
The job requires working closely with both statutory and voluntary sectors. Be ready to discuss your experience in teamwork and how you’ve collaborated with others to deliver high standards of service. Mention any specific partnerships or projects that showcase your ability to work effectively in a team environment.
✨Emphasise Your Commitment to Policies and Procedures
Familiarise yourself with Hope’s policies and procedures, especially those related to health and safety and equal opportunities. During the interview, express your commitment to adhering to these guidelines and how you would ensure compliance in your role as a Service Manager.
