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- Tasks: Provide top-notch customer service and ensure satisfaction through phone support.
- Company: Dynamic support organisation with a focus on teamwork and excellence.
- Benefits: Salary between £21,000 to £25,000 plus bonuses and generous benefits.
- Why this job: Join a supportive team and make a difference in customer experiences.
- Qualifications: Strong communication skills, problem-solving abilities, and Microsoft Office proficiency.
- Other info: Remote permanent role with opportunities for growth and development.
The predicted salary is between 21000 - 25000 £ per year.
A dynamic support organization is seeking Customer Service Advisors for a remote permanent role. The position involves providing excellent service via phone and ensuring customer satisfaction.
Ideal candidates should have strong communication, problem-solving skills, and be proficient in Microsoft Office.
Salary ranges from £21,000 to £25,000, with additional bonus potential. Join a supportive team environment with generous benefits.
Remote Customer Service Advisor – Client Care Specialist employer: Hopecompass
Contact Detail:
Hopecompass Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Customer Service Advisor – Client Care Specialist
✨Tip Number 1
Make sure to brush up on your communication skills! Since you'll be providing support via phone, practice speaking clearly and confidently. Role-play with a friend or family member to get comfortable with common customer queries.
✨Tip Number 2
Familiarise yourself with Microsoft Office tools. Being proficient in these applications can really set you apart. Consider taking a quick online course or watching tutorials to sharpen your skills before the interview.
✨Tip Number 3
Research the company culture and values. Understanding what makes this dynamic support organisation tick will help you tailor your responses during interviews. Plus, it shows you're genuinely interested in being part of their team!
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that Customer Service Advisor role. Keep an eye out for any updates or tips we share to help you along the way.
We think you need these skills to ace Remote Customer Service Advisor – Client Care Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication and problem-solving skills. We want to see how you can provide excellent service, so include any relevant experience that showcases your customer care abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of how you've gone above and beyond for customers in the past.
Show Off Your Tech Skills: Since proficiency in Microsoft Office is key, don’t forget to mention your experience with these tools. We love candidates who can navigate tech easily, so highlight any relevant software skills you have!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Hopecompass
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Advisor. Brush up on common customer service scenarios and think about how you would handle them. This will show that you're proactive and ready to tackle challenges.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member. Focus on being concise and friendly, as this reflects the kind of service you'd provide to customers.
✨Problem-Solving Mindset
Prepare examples of past experiences where you've successfully solved problems. Think of specific situations where you turned a negative experience into a positive one. This will demonstrate your ability to think on your feet and keep customers happy.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office is a requirement, make sure you're comfortable using it. If there are any specific tools mentioned in the job description, like Excel or Word, consider brushing up on those skills. Being tech-savvy can give you an edge in the interview.
