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- Tasks: Enhance client relationships and provide insights using AI-driven data analytics.
- Company: Expanding consultancy business with a focus on customer insights.
- Benefits: Competitive salary, bonuses, and flexible hybrid working model.
- Why this job: Make a real impact by transforming data into actionable insights for clients.
- Qualifications: Strong customer analysis skills and knowledge of contact centre operations.
- Other info: Opportunity to work in a dynamic environment with career growth potential.
The predicted salary is between 36000 - 54000 £ per year.
An expanding consultancy business is seeking an Insight Consultant to enhance client relationships and provide actionable insights using AI-driven data analytics. Candidates should possess strong customer analysis skills and knowledge of contact centre operations. The role is based in a hybrid model, requiring commute to Birmingham or Manchester three days a week, with a competitive salary of around £45,000 plus bonuses and benefits.
Hybrid Customer Insights Consultant - Power BI & CX in London employer: Hopecompass
Contact Detail:
Hopecompass Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Insights Consultant - Power BI & CX in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the consultancy on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your customer analysis projects, especially those involving Power BI. This will help us demonstrate our expertise in actionable insights.
✨Tip Number 3
Practice makes perfect! Set up mock interviews with friends or use online platforms. We need to be ready to discuss our experience with contact centre operations and how we can enhance client relationships.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we fit the hybrid model and the consultancy's needs.
We think you need these skills to ace Hybrid Customer Insights Consultant - Power BI & CX in London
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your customer analysis skills and any experience you have with contact centre operations. We want to see how you can bring value to our team!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Insight Consultant role. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Be Authentic: Let your personality shine through in your written application. We’re not just looking for qualifications; we want to know who you are and how you’ll fit into our culture at StudySmarter.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Hopecompass
✨Know Your Data Analytics
Brush up on your knowledge of AI-driven data analytics and how it applies to customer insights. Be ready to discuss specific tools, especially Power BI, and how you've used them in past roles to drive actionable insights.
✨Understand Contact Centre Operations
Familiarise yourself with the ins and outs of contact centre operations. Prepare examples of how your analysis has improved customer experiences or operational efficiency in previous positions.
✨Showcase Your Customer Analysis Skills
Be prepared to demonstrate your customer analysis skills through real-life scenarios. Think about how you can present data in a way that tells a compelling story and drives decision-making for clients.
✨Ask Insightful Questions
Prepare thoughtful questions about the consultancy's approach to client relationships and how they leverage data analytics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
