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- Tasks: Be the friendly face of our clinic, managing appointments and client enquiries.
- Company: A welcoming healthcare clinic in Portsmouth focused on excellent patient care.
- Benefits: Enjoy free physiotherapy, health insurance, and a supportive work environment.
- Other info: Join a team that values your ideas for improving client service.
- Why this job: Make a difference in clients' lives while developing your customer service skills.
- Qualifications: Strong communication skills and experience in reception or customer-facing roles.
The predicted salary is between 12 - 15 £ per hour.
A healthcare clinic in Portsmouth is seeking a Customer Relationship Advisor to be the first point of contact for clients. This part-time role involves managing appointments, handling client enquiries, and supporting clinic operations.
The ideal candidate will possess strong communication and customer-service skills, be organized, and have experience in reception or customer-facing roles.
Enjoy benefits like free physiotherapy and health insurance while contributing ideas to improve client service.
Clinic Front Desk & Patient Concierge (Part-Time) in Portsmouth employer: Hope Physiotherapy Ltd
Contact Detail:
Hope Physiotherapy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Front Desk & Patient Concierge (Part-Time) in Portsmouth
✨Tip Number 1
Make sure to research the clinic before your interview. Knowing their services and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about client interaction, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Don’t forget to showcase your organisational skills. Bring examples of how you've managed appointments or handled multiple tasks in previous roles to demonstrate your ability to keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Clinic Front Desk & Patient Concierge (Part-Time) in Portsmouth
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about being the first point of contact, make sure your written application highlights your communication skills. Use clear and friendly language to show us you can connect with clients right from the start!
Tailor Your Experience: Don’t just send a generic CV! Take a moment to tailor your experience to match what we’re looking for. If you've got reception or customer-facing experience, let us know how it relates to managing appointments and handling enquiries.
Be Organised: We love a well-structured application! Make sure your CV and cover letter are easy to read and organised. This shows us that you’re the kind of person who can keep things running smoothly at the front desk.
Apply Through Our Website: We encourage you to apply through our website for a seamless process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Hope Physiotherapy Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Relationship Advisor. Familiarise yourself with managing appointments and handling client enquiries, as these will be key topics during your chat.
✨Showcase Your Communication Skills
Since this role is all about being the first point of contact, practice articulating your thoughts clearly. Prepare examples from your past experiences where you successfully handled customer interactions or resolved issues.
✨Demonstrate Organisational Skills
Being organised is crucial for this position. Think of specific instances where you managed multiple tasks effectively. You might even want to bring a planner or notes to show how you keep track of your responsibilities.
✨Bring Ideas to the Table
The clinic values contributions to improve client service. Come prepared with a couple of suggestions on how you could enhance the client experience based on your previous roles or observations. This shows initiative and a genuine interest in the position.