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For Companies At a Glance
- Tasks: Lead a team, provide excellent customer service, and manage stock efficiently.
- Company: Hope House, a charity dedicated to supporting children and families.
- Benefits: Generous leave, pension scheme, staff rewards, and flexible working options.
- Why this job: Make a difference in the community while developing your retail management skills.
- Qualifications: Retail experience and strong organisational skills required.
- Other info: Part-time role with great opportunities for personal and professional growth.
The predicted salary is between 9908 - 11890 £ per year.
Hope House has an opportunity available for an Assistant Shop Manager to join the team in our Chester shop. Our Assistant Shop Manager will need to be a confident, first-class organiser with retail experience and previous management or supervisory experience.
Responsibilities
- Provide excellent customer service and meet sales targets.
- Execute sales floor displays to a high standard and generate and prepare stock for the shop.
- Support the Manager in the leadership of the shop, managing staff and volunteers to meet commercial targets.
- Maintain relationships internally and externally for the purposes of stock generation.
- Maintain efficient stock processing systems, ensuring that stock levels are sufficient and fluid.
- Ensure new goods are receipted, located, stored and transferred correctly and that inventory is accurate.
- Ensure Gift Aid is captured at every opportunity to optimise revenue from donations.
- Work with the Cyber till EPOS system and observe all cash handling and recording procedures, daily banking, weekly return forms and other recording as required, ensuring compliance with the company's policies & procedures and health and safety regulations throughout the store.
Role Details
Hope House Children’s Hospices have an opportunity for a Part-time Assistant Shop Manager to join our team based in Chester. You will join us on a permanent basis, working Part-time 15 hours per week. A standard working week includes a Saturday or Sunday and either one full weekday or two weekday half-days. In return, our Assistant Shop Manager will receive a competitive rate of £9,908 per annum (Pro Rata).
Benefits
- Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments.
- Organisational pension scheme.
- Blue Light Card and Staff rewards programme.
- Cycle to Work Scheme.
- Wellbeing services which includes staff counselling.
- Flexible working arrangements.
- Great development opportunities.
Assistant Shop Manager in London employer: Hope House
Contact Detail:
Hope House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in London
✨Tip Number 1
Get to know the company! Research Hope House and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the shop culture and what the hiring managers are really looking for.
✨Tip Number 3
Prepare for common interview questions related to retail management. Think about your past experiences and how they align with the responsibilities of the Assistant Shop Manager role. Practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hope House team.
We think you need these skills to ace Assistant Shop Manager in London
Some tips for your application 🫡
Show Off Your Retail Experience: Make sure to highlight your retail experience in your application. We want to see how you've excelled in previous roles, especially if you've had any management or supervisory experience. This is your chance to shine!
Tailor Your Application: Don’t just send a generic application! Tailor it to the Assistant Shop Manager role by using keywords from the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Personable and Professional: While we love a friendly tone, remember to keep it professional too. Your written application should reflect your personality but also demonstrate your ability to communicate effectively in a work environment.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Hope House
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge before the interview. Understand the key responsibilities of an Assistant Shop Manager, like customer service and stock management. Being able to discuss your previous experience in these areas will show that you're a great fit for the role.
✨Showcase Your Leadership Skills
Since this role involves supporting the shop manager and managing staff, be ready to share examples of how you've successfully led a team in the past. Talk about specific situations where you motivated others or resolved conflicts, as this will demonstrate your capability to handle the supervisory aspects of the job.
✨Prepare Questions
Interviews are a two-way street, so come prepared with questions about the shop's operations and team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Ask about their approach to customer service or how they handle stock processing.
✨Understand Their Values
Familiarise yourself with Hope House's commitment to equality and community service. Be ready to discuss how your values align with theirs, especially regarding diversity and support for families. This will help you connect with the interviewers and show that you're not just looking for any job, but one that resonates with your principles.
