At a Glance
- Tasks: Lead a team, provide excellent customer service, and manage stock in a charity shop.
- Company: Hope House, a charity dedicated to supporting children and families.
- Benefits: Competitive salary, generous leave, pension scheme, and wellbeing services.
- Other info: Flexible working hours and great development opportunities await you!
- Why this job: Make a difference in your community while gaining valuable retail management experience.
- Qualifications: Strong organisational skills and previous retail management experience required.
The predicted salary is between 25787 - 25787 £ per year.
Hope House has an opportunity available for an Assistant Shop Manager to join the team in our Flint shop. The role is part-time 15 hours per week and is permanent.
Responsibilities
- Provide excellent customer service and meet sales targets.
- Execute sales-floor displays to a high standard and generate and prepare stock for the shop.
- Support the Manager in the leadership of the shop, managing staff and volunteers to meet commercial targets.
- Maintain relationships internally and externally for the purposes of stock generation.
- Maintain efficient stock processing systems, ensuring that stock levels are sufficient and fluid.
- Ensure new goods are receipted, located, stored and transferred correctly and inventory is accurate.
- Ensure Gift Aid is captured at every opportunity to optimise revenue from donations.
- Work with the Cyber till EPOS system and observe all cash handling and recording procedures, daily banking, weekly return forms and other recording which may be required from time to time, ensuring compliance is met in terms of the company's policies & procedures and health and safety regulations throughout the store.
Qualifications and Experience
- Strong organisation skills and experience in retail; previous management or supervisory experience is required.
Benefits
- Competitive salary – £25,787 per annum (FTE).
- Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments.
- Organisational pension scheme.
- Blue Light Card and Staff rewards programme.
- Cycle to Work Scheme.
- Wellbeing services, including staff counselling.
- Flexible working arrangements.
- Great development opportunities.
Equality of Opportunity
Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. A Disability Confident employer offers interviews to eligible applicants and strives to increase representation of disabled people in the workforce.
Part-Time Shop Manager: Charity Retail Leader in Flint employer: Hope House
Hope House is an exceptional employer, offering a supportive and inclusive work environment in Flint, where you can make a meaningful impact while leading a dedicated team. With generous annual leave, a competitive salary, and a commitment to employee wellbeing and development, we empower our staff to thrive both personally and professionally. Join us in our mission to support children and families, and enjoy the unique benefits of working for a charity that values equality and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Shop Manager: Charity Retail Leader in Flint
✨Tip Number 1
Get to know the charity and its mission! Before your interview, do a bit of research on Hope House and what they stand for. This will not only help you answer questions better but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Show off your leadership chops! As an Assistant Shop Manager, you'll be supporting the manager and leading volunteers. Be ready to discuss how you've successfully managed teams or projects in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Part-Time Shop Manager: Charity Retail Leader in Flint
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for charity retail shine through! We want to see how much you care about making a difference and providing excellent customer service.
Tailor Your Experience:Make sure to highlight your relevant experience in retail and management. We’re looking for specific examples that demonstrate your organisational skills and ability to lead a team effectively.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Hope House
✨Know Your Stuff
Before the interview, make sure you understand the charity's mission and values. Familiarise yourself with their work and how your role as a Part-Time Shop Manager fits into their goals. This shows genuine interest and helps you connect your experience to their needs.
✨Showcase Your Leadership Skills
Since the role involves managing staff and volunteers, be ready to discuss your previous management experiences. Prepare examples of how you've successfully led a team, resolved conflicts, or motivated others. This will demonstrate your capability to support the shop manager effectively.
✨Customer Service is Key
Highlight your customer service skills during the interview. Share specific instances where you went above and beyond for customers or improved sales through excellent service. This is crucial for meeting sales targets and creating a welcoming environment in the shop.
✨Be Ready for Practical Questions
Expect questions about stock management and cash handling procedures. Brush up on your knowledge of inventory systems and financial processes. Being able to discuss these topics confidently will show that you're prepared for the operational side of the role.
