At a Glance
- Tasks: Deliver top-notch customer service and help drive sales in a vibrant shop environment.
- Company: Join the compassionate team at Hope House, making a difference in the community.
- Benefits: Enjoy a competitive salary, generous leave, and flexible working options.
- Other info: Great opportunities for personal growth and a commitment to equality in the workplace.
- Why this job: Be a key player in a supportive team while developing your leadership skills.
- Qualifications: Retail experience and strong organisational skills are essential for this role.
The predicted salary is between 25787 - 25787 £ per year.
Hope House has an opportunity available for an Assistant Shop Manager to join the team in our Flint shop. The role is part-time 15 hours per week and is permanent.
Responsibilities
- Provide excellent customer service and meet sales targets.
- Execute sales-floor displays to a high standard and generate and prepare stock for the shop.
- Support the Manager in the leadership of the shop, managing staff and volunteers to meet commercial targets.
- Maintain relationships internally and externally for the purposes of stock generation.
- Maintain efficient stock processing systems, ensuring that stock levels are sufficient and fluid.
- Ensure new goods are receipted, located, stored and transferred correctly and inventory is accurate.
- Ensure Gift Aid is captured at every opportunity to optimise revenue from donations.
- Work with the Cyber till EPOS system and observe all cash handling and recording procedures, daily banking, weekly return forms and other recording which may be required from time to time, ensuring compliance is met in terms of the company's policies & procedures and health and safety regulations throughout the store.
Qualifications and Experience
- Strong organisation skills and experience in retail; previous management or supervisory experience is required.
Benefits
- Competitive salary – £25,787 per annum (FTE).
- Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments.
- Organisational pension scheme.
- Blue Light Card and Staff rewards programme.
- Cyle to Work Scheme.
- Wellbeing services, including staff counselling.
- Flexible working arrangements.
- Great development opportunities.
Equality of Opportunity
Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. A Disability Confident employer offers interviews to eligible applicants and strives to increase representation of disabled people in the workforce.
Assistant Shop Manager in Flint employer: Hope House
Hope House is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and development. With generous annual leave, a competitive salary, and flexible working arrangements, the Assistant Shop Manager role in Flint provides a meaningful opportunity to contribute to the community while enjoying a fulfilling career path. The organisation's commitment to equality and inclusivity ensures that all employees feel valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Flint
✨Tip Number 1
Get to know the shop and its vibe! Before your interview, pop into the Flint shop, chat with the staff, and soak up the atmosphere. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Show off your retail experience! When you're chatting with the hiring team, highlight your previous management or supervisory roles. Share specific examples of how you've met sales targets or improved customer service.
✨Tip Number 3
Be ready to discuss stock management! Brush up on your knowledge of efficient stock processing systems and how you’ve handled inventory in the past. They’ll want to know you can keep things running smoothly.
✨Tip Number 4
Don’t forget to express your passion for the cause! Hope House is all about making a difference, so let them know why you’re excited about working there. It’ll show you’re not just in it for the job, but for the mission.
We think you need these skills to ace Assistant Shop Manager in Flint
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in retail and management. We want to see how your skills align with the responsibilities of the Assistant Shop Manager role, so don’t hold back!
Showcase Your Customer Service Skills:Since providing excellent customer service is key, share specific examples of how you've gone above and beyond for customers in your previous roles. We love hearing about your successes!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This helps us get a quick grasp of your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hope House
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Shop Manager inside out. Familiarise yourself with the responsibilities listed in the job description, especially around customer service and stock management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since the role involves supporting the manager and leading staff and volunteers, be ready to share examples of your previous management experience. Think of specific situations where you successfully led a team or improved sales. This will demonstrate your capability to meet commercial targets and manage relationships effectively.
✨Prepare for Practical Questions
Expect questions about how you would handle stock processing and inventory management. Brush up on your knowledge of EPOS systems and cash handling procedures, as these are crucial for the role. Being able to discuss these topics will show that you’re prepared and capable of maintaining compliance with company policies.
✨Emphasise Customer Service Excellence
Customer service is key in retail, so be ready to discuss how you would provide excellent service and meet sales targets. Share any relevant experiences where you went above and beyond for customers. This will highlight your commitment to creating a positive shopping experience and your understanding of the importance of Gift Aid in optimising revenue.
