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For Companies At a Glance
- Tasks: Provide essential admin support to help families with life-threatening conditions.
- Company: Join Hope House Children's Hospices and make a real difference.
- Benefits: Generous leave, pension scheme, wellbeing services, and flexible working.
- Why this job: Be part of a mission to help children live their best lives.
- Qualifications: NVQ Level 2 in Business Administration or similar required.
- Other info: Part-time role with great development opportunities in a supportive environment.
The predicted salary is between 23667 - 28266 £ per year.
About the role
Are you looking for your next opportunity as a Family Support Administrator? Join us at Hope House Children's Hospices to play a vital role in achieving ‘Our Mission’ – helping every child with a life‑threatening condition live their best life. As a Family Support Administrator, you will provide essential administrative and organisational support to the Head of Family Support, Community Support Manager, and the wider team.
Key responsibilities and attributes
- Coordinating services that directly impact families, helping ensure everything runs smoothly.
- Communicating effectively, both written and verbal.
- Managing multiple priorities and meeting deadlines.
- Being proactive, adaptable, and solutions focused.
Qualifications
- Holds a NVQ Level 2 in Business Administration (or similar).
- Disability confident.
Commitment to equality and diversity
Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.
Work details
- Part‑time Family Support Administrator based in Oswestry.
- Permanent role, 30 hours per week.
- Competitive rate of £23,667 – £28,266 per annum (FTE) depending on experience.
Benefits
- Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments.
- Organisational pension scheme.
- Blue Light Card and staff rewards programme.
- Cycle to Work Scheme.
- Wellbeing services which include staff counselling.
- Funded Medicash – Health Care Cash Plan.
- Flexible working arrangements.
- Great development opportunities.
Family Support Administrator employer: Hope House
Contact Detail:
Hope House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the field of family support or similar roles. Use platforms like LinkedIn to connect with professionals and join relevant groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the organisation. Understand their mission and values, especially how they support families. This will help you tailor your answers and show that you're genuinely interested in making a difference.
✨Tip Number 3
Practice your communication skills! Since the role involves coordinating services and communicating effectively, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s make a difference together!
We think you need these skills to ace Family Support Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Family Support Administrator role. We want to see how you can contribute to our mission of supporting families, so don’t hold back!
Showcase Your Communication Skills: Since effective communication is key in this role, use your written application to demonstrate your ability to convey information clearly and concisely. We love seeing applicants who can express themselves well, both in writing and verbally.
Highlight Your Organisational Skills: As a Family Support Administrator, you'll be juggling multiple priorities. Use your application to share examples of how you've successfully managed tasks and met deadlines in the past. We’re looking for proactive and adaptable individuals!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hope House
✨Know the Mission
Before your interview, take some time to really understand Hope House Children's Hospices and their mission. Familiarise yourself with how they support families and children with life-threatening conditions. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Organisational Skills
As a Family Support Administrator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed priorities or coordinated services. Be ready to discuss specific tools or methods you use to stay organised and meet deadlines.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview that demonstrate your understanding of the role and the team dynamics.
✨Emphasise Adaptability
In a role that requires being proactive and solutions-focused, it's important to highlight your adaptability. Think of instances where you've had to adjust to unexpected changes or challenges. Sharing these stories will illustrate your ability to thrive in a dynamic environment.