At a Glance
- Tasks: Deliver top-notch customer service and help drive sales in our vibrant shop.
- Company: Join Hope House, a compassionate charity making a difference in the community.
- Benefits: Enjoy generous leave, pension scheme, and wellbeing services.
- Other info: Flexible hours and great opportunities for personal growth await you!
- Why this job: Be part of a team that supports children and families while developing your skills.
- Qualifications: Experience in retail and a passion for helping others.
The predicted salary is between 25787 - 28471 £ per year.
Hope House has an opportunity available for an Assistant Shop Manager to join the team in our Bridgnorth shop. The role is a permanent, part‑time position (22.5 hours per week) with a standard working week that includes a Saturday or Sunday and either two full weekdays or one full weekday and two weekday half‑days. The successful candidate will receive an annual salary of £25,787 – £28,471 per annum (FTE) and a comprehensive reward package.
Responsibilities:
- Provide excellent customer service and meet sales targets.
- Create and maintain high‑standard sales floor displays.
- Support the Manager in shop leadership, managing staff and volunteers to achieve commercial targets.
- Maintain internal and external relationships to support stock generation.
- Ensure efficient stock processing systems; verify that stock levels are sufficient and fluid.
- Reception, location, storage and transfer of new goods; keep inventory accurate.
- Capture Gift Aid at every opportunity to maximise revenue from donations.
- Operate the Cyber till EPOS system, observing all cash handling and recording procedures; complete daily banking, weekly return forms and any other required recordings in compliance with company policies and health and safety regulations.
Equal Opportunity: Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity. We meet the needs of children, young people and families, respecting the diversity of the communities we serve and the individual physical, spiritual and emotional needs of each person and their loved ones.
Disability Confident: Hope House is a Disability Confident employer and will offer an interview to any applicant who declares a disability and meets the minimum criteria for the role.
Benefits:
- Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments.
- Organisational pension scheme.
- Blue Light Card and Staff rewards programme.
- Cycle to Work Scheme.
- Wellbeing services, including staff counselling.
- Flexible working arrangements.
- Great development opportunities.
Assistant Shop Manager in Bridgnorth employer: Hope House
Hope House is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and development. With generous annual leave, flexible working arrangements, and a commitment to equality and diversity, the Assistant Shop Manager role in Bridgnorth provides a meaningful opportunity to contribute to the community while enjoying a rewarding career. Join us to make a difference and grow within a compassionate team dedicated to supporting children and families.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Bridgnorth
✨Tip Number 1
Get to know the company! Research Hope House and understand their mission and values. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since the role involves providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your leadership potential! As an Assistant Shop Manager, you'll be supporting the shop manager and managing staff and volunteers. Prepare to discuss how you've successfully led a team or managed projects in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable with the systems we use, like the Cyber till EPOS system mentioned in the job description.
We think you need these skills to ace Assistant Shop Manager in Bridgnorth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Assistant Shop Manager role. Highlight your experience in customer service and any leadership roles you've had, as these are key for us at Hope House.
Show Your Passion:Let your enthusiasm for the role shine through! We love candidates who are genuinely excited about making a difference in the community and supporting our mission at Hope House.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your relevant skills and experiences quickly.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at Hope House
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Shop Manager. Familiarise yourself with customer service excellence, sales targets, and stock management. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
As you'll be supporting the shop manager and managing staff and volunteers, be ready to discuss your leadership experience. Prepare examples of how you've motivated a team or resolved conflicts in the past. This will show that you're capable of stepping up when needed.
✨Demonstrate Your Customer Service Savvy
Customer service is key in this role, so think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to providing excellent service and meeting sales targets.
✨Prepare Questions About the Company
Having questions ready shows your interest in Hope House and its mission. Ask about their approach to community engagement or how they support staff development. This not only demonstrates your enthusiasm but also helps you gauge if the company aligns with your values.
