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For Companies At a Glance
- Tasks: Lead a vibrant team, deliver top-notch customer service, and manage stock efficiently.
- Company: Join Hope House, a compassionate charity making a difference in children's lives.
- Benefits: Enjoy 34 days annual leave, flexible hours, and a supportive work environment.
- Why this job: Be part of a meaningful mission while developing your retail management skills.
- Qualifications: Retail experience and strong organisational skills are essential.
- Other info: Part-time role with great opportunities for personal and professional growth.
The predicted salary is between 9908 - 11890 £ per year.
Hope House has an opportunity available for an Assistant Shop Manager to join the team in our Chester shop. Our Assistant Shop Manager will need to be a confident, first-class organiser with retail experience and previous management or supervisory experience.
Responsibilities
- Provide excellent customer service and meet sales targets.
- Execute sales floor displays to a high standard and generate and prepare stock for the shop.
- Support the Manager in the leadership of the shop, managing staff and volunteers to meet commercial targets.
- Maintain relationships internally and externally for the purposes of stock generation.
- Maintain efficient stock processing systems, ensuring that stock levels are sufficient and fluid.
- Ensure new goods are receipted, located, stored and transferred correctly and that inventory is accurate.
- Ensure Gift Aid is captured at every opportunity to optimise revenue from donations.
- Work with the Cyber till EPOS system and observe all cash handling and recording procedures, daily banking, weekly return forms and other recording as required, ensuring compliance with the company's policies & procedures and health and safety regulations throughout the store.
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
Equality and Opportunity
Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.
Role Details
Hope House Children’s Hospices have an opportunity for a Part-time Assistant Shop Manager to join our team based in Chester. You will join us on a permanent basis, working Part-time 15 hours per week. A standard working week includes a Saturday or Sunday and either one full weekday or two weekday half-days. In return, our Assistant Shop Manager will receive a competitive rate of £9,908 per annum (Pro Rata).
Benefits
- Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments.
- Organisational pension scheme.
- Blue Light Card and Staff rewards programme.
- Cycle to Work Scheme.
- Wellbeing services which includes staff counselling.
- Flexible working arrangements.
- Great development opportunities.
Assistant Shop Manager employer: Hope House
Contact Detail:
Hope House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Get to know the shop and its vibe! Pop in, chat with the staff, and soak up the atmosphere. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or other platforms. They can give you insider tips about the role and the company culture, which can really set you apart from other candidates.
✨Tip Number 3
Prepare for the interview by practising common questions related to retail management. Think about your past experiences and how they relate to the responsibilities listed in the job description. We want to hear your stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Hope House.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Show Off Your Retail Experience: Make sure to highlight your retail experience in your application. We want to see how you've excelled in previous roles, especially if you've had any management or supervisory experience. This is your chance to shine!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Use keywords from the listing to show us you’re the perfect fit for the Assistant Shop Manager role.
Demonstrate Your Organisational Skills: As a first-class organiser, it’s crucial to showcase your organisational skills. Give examples of how you've managed stock, staff, or sales displays in the past. We love seeing how you keep things running smoothly!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the details you need about the role and our values. Let’s get your application in!
How to prepare for a job interview at Hope House
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge before the interview. Understand the key responsibilities of an Assistant Shop Manager, like customer service and stock management. Be ready to share examples from your past experiences that highlight your skills in these areas.
✨Show Off Your Organisational Skills
As a confident organiser, you’ll need to demonstrate how you manage tasks and lead a team. Prepare to discuss specific instances where you successfully organised a sales floor display or managed stock levels efficiently. This will show them you’re the right fit for the role.
✨Engage with the Company Values
Hope House values equality and community support, so it’s important to align your answers with their mission. Research their initiatives and be prepared to discuss how you can contribute to their goals, especially in terms of supporting staff and volunteers.
✨Practice Cash Handling Scenarios
Since you'll be working with the Cyber till EPOS system, it’s wise to familiarise yourself with cash handling procedures. Think of examples where you’ve handled cash or managed financial records accurately, as this will reassure them of your reliability in this area.
