At a Glance
- Tasks: Support IT team by managing user accounts and providing technical assistance.
- Company: Children's hospice organisation dedicated to making a difference.
- Benefits: Competitive salary, generous annual leave, and wellbeing services.
- Why this job: Make a positive impact while working in a flexible hybrid environment.
- Qualifications: A Level 4 qualification in IT and strong customer service skills required.
- Other info: Part-time role with travel between sites; full UK driving license needed.
The predicted salary is between 13 - 16 Β£ per hour.
A children's hospice organization in Oswestry is looking for an IT Support Assistant to support their IT team. This part-time role (30 hours/week) offers flexible hybrid work and involves managing user accounts and providing technical support.
The candidate must hold a full UK driving license and be willing to travel between sites. A Level 4 qualification in IT and strong customer service skills are essential.
The organization offers a competitive salary and numerous benefits including generous annual leave and wellbeing services.
Hybrid IT Support Specialist - Part-Time (Oswestry) employer: Hope House Children's Hospices
Contact Detail:
Hope House Children's Hospices Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Hybrid IT Support Specialist - Part-Time (Oswestry)
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to the children's hospice sector. A friendly chat can lead to insider info about job openings or even a referral.
β¨Tip Number 2
Show off your skills! If you have any relevant projects or experiences, create a portfolio or a personal website. This is a great way to demonstrate your IT prowess and customer service skills beyond just a CV.
β¨Tip Number 3
Prepare for the interview! Research the organisation and think about how your skills align with their mission. Be ready to discuss how you can support their IT team and improve user experience.
β¨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Hybrid IT Support Specialist. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Hybrid IT Support Specialist - Part-Time (Oswestry)
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your relevant IT skills and customer service experience. We want to see how you can support our team, so donβt be shy about showcasing your qualifications!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Tell us why youβre passionate about supporting a childrenβs hospice and how your skills make you the perfect fit for this role. Keep it friendly and genuine!
Show Off Your Flexibility: Since this role involves hybrid work and travel, let us know about your availability and willingness to adapt. We appreciate candidates who can juggle different tasks and locations with ease!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures you donβt miss out on any important updates from our team!
How to prepare for a job interview at Hope House Children's Hospices
β¨Know Your Tech
Brush up on your IT knowledge, especially around user account management and technical support. Be ready to discuss specific tools or software you've used in previous roles, as this will show your expertise and confidence.
β¨Showcase Your Customer Service Skills
Since strong customer service skills are essential for this role, prepare examples of how you've successfully resolved issues for users in the past. Think about times when you went above and beyond to help someone out.
β¨Flexibility is Key
With the hybrid work model, be prepared to discuss how you manage your time and tasks effectively. Highlight any experience you have with remote work and how you stay organised while juggling responsibilities across different sites.
β¨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, the types of challenges you might face, or how the organisation supports its staff's wellbeing. It shows you're genuinely interested in the role and the company.