Heath Care Support Worker

Job summary
Hope House Children\’s Hospices have opportunities for Health Care Support Workers to join our team based in Oswestry. You will join us on either a full-time or part-time, permanent basis. You will be required to work twelve and a half hour shifts both days and nights within this role. In return, our Health Care Support Worker will receive a competitive rate of £24,778 – £27,273 FTE per annum (dependant on experience).
Main duties of the job
What we are looking for a Health Care Support Workers who:
To provide high quality care in accordance with the child/young person\’s individual care-plan under the supervision of an appropriately qualified registered nurse.
To support families through advocating, navigating and signposting them to services to meet their needs within their community.
To participate fully in meeting the play, recreational and learning activities for the child/young person, utilising all resources available and in collaboration with the play leaders.
To assist in the checking & administration of medicines under the supervision of Registered Nurses and undertake all relevant training required to support safe medicines management.
About us
Hope House Children\’s Hospices is a charity that gives every local child with a life-threatening condition and their family access to professional care and improves their quality of life from the point of diagnosis.
Job description
Job responsibilities
Are you looking for your next opportunity as a Health Care Support Worker? Then look no further, come and join us at Hope House Children\’s Hospices by playing a vital role in delivering \’Our Mission\’ helping every child with a life-threatening condition live their best life.
Hope House Children\’s Hospices have opportunities for Health Care Support Workers to join our team based in Oswestry. You will join us on either a full-time or part-time, permanent basis. You will be required to work twelve and a half hour shifts both days and nights within this role. In return, our Health Care Support Worker will receive a competitive rate of £24,778 – £27,273 FTE per annum (dependant on experience).
Hope House Children\’s Hospices is a charity that gives every local child with a life-threatening condition and their family access to professional care and improves their quality of life from the point of diagnosis.
About the Health Care Support Worker role:
We have a fantastic opportunity for motivated and dedicated Health Care Support Workers to join our care team at our Hospice in Oswestry, to provide excellent specialist palliative and end-of-life care to children and young people.
You will be a passionate and caring Health Care Support Worker working within our friendly and experienced team, providing holistic care to children and young people. We are a centre of excellence offering a fully equipped child-centred environment set in beautiful spacious grounds.
What we are looking for a Health Care Support Workers who:

• To provide high quality care in accordance with the child/young person\’s individual care-plan under the supervision of an appropriately qualified registered nurse.
• To support families through advocating, navigating and signposting them to services to meet their needs within their community.
• To participate fully in meeting the play, recreational and learning activities for the child/young person, utilising all resources available and in collaboration with the play leaders.
• To assist in the checking & administration of medicines under the supervision of Registered Nurses and undertake all relevant training required to support safe medicines management.

You will have previous experience of care work, particularly with children or young people and/or complex needs. You will have the compassion and communication skills to put the needs of the child and their family at the heart of everything you do, so that we are able to provide the right care and support for them, when they need us most
In return for your commitment, we offer a great reward package, which includes:

• Generous annual leave entitlement of 34 days per annum for a full-time tole, with long service increments
• NHS pension scheme or organisational pension scheme
• Blue Light Card and Staff rewards programme
• Cycle to Work Scheme
• Wellbeing services which include staff counselling
• Funded Medicash – Health Care Cash Plan
• Flexible working arrangements
• Great development opportunities

Closing date: 21st September 2025
Interview date: 1st October 2025
If you think you have what it takes to be our Health Care Support Worker,then please click \’apply\’ now! We are welcoming informal discussions with one of our Nursing Sisters, contact them on 01691 671999. We\’d love to hear from you!
The successful applicant will be required to obtain an enhanced disclosure from the Disclosure and Barring Service (paid for by Hope House).
Hope House and Ty Gobaith Children\’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.
Hope House Children\’s Hospices has a responsibility and a commitment to safeguarding and promoting the welfare of children and young people. Hope House Children\’s Hospices comply with relevant legislation, guidance and national standards relating to the recruitment of staff and volunteers working with children.
Job description
Job responsibilities
Are you looking for your next opportunity as a Health Care Support Worker? Then look no further, come and join us at Hope House Children\’s Hospices by playing a vital role in delivering \’Our Mission\’ helping every child with a life-threatening condition live their best life.
Hope House Children\’s Hospices have opportunities for Health Care Support Workers to join our team based in Oswestry. You will join us on either a full-time or part-time, permanent basis. You will be required to work twelve and a half hour shifts both days and nights within this role. In return, our Health Care Support Worker will receive a competitive rate of £24,778 – £27,273 FTE per annum (dependant on experience).
Hope House Children\’s Hospices is a charity that gives every local child with a life-threatening condition and their family access to professional care and improves their quality of life from the point of diagnosis.
About the Health Care Support Worker role:
We have a fantastic opportunity for motivated and dedicated Health Care Support Workers to join our care team at our Hospice in Oswestry, to provide excellent specialist palliative and end-of-life care to children and young people.
You will be a passionate and caring Health Care Support Worker working within our friendly and experienced team, providing holistic care to children and young people. We are a centre of excellence offering a fully equipped child-centred environment set in beautiful spacious grounds.
What we are looking for a Health Care Support Workers who:

• To provide high quality care in accordance with the child/young person\’s individual care-plan under the supervision of an appropriately qualified registered nurse.
• To support families through advocating, navigating and signposting them to services to meet their needs within their community.
• To participate fully in meeting the play, recreational and learning activities for the child/young person, utilising all resources available and in collaboration with the play leaders.
• To assist in the checking & administration of medicines under the supervision of Registered Nurses and undertake all relevant training required to support safe medicines management.

You will have previous experience of care work, particularly with children or young people and/or complex needs. You will have the compassion and communication skills to put the needs of the child and their family at the heart of everything you do, so that we are able to provide the right care and support for them, when they need us most
In return for your commitment, we offer a great reward package, which includes:

• Generous annual leave entitlement of 34 days per annum for a full-time tole, with long service increments
• NHS pension scheme or organisational pension scheme
• Blue Light Card and Staff rewards programme
• Cycle to Work Scheme
• Wellbeing services which include staff counselling
• Funded Medicash – Health Care Cash Plan
• Flexible working arrangements
• Great development opportunities

Closing date: 21st September 2025
Interview date: 1st October 2025
If you think you have what it takes to be our Health Care Support Worker,then please click \’apply\’ now! We are welcoming informal discussions with one of our Nursing Sisters, contact them on 01691 671999. We\’d love to hear from you!
The successful applicant will be required to obtain an enhanced disclosure from the Disclosure and Barring Service (paid for by Hope House).
Hope House and Ty Gobaith Children\’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.
Hope House Children\’s Hospices has a responsibility and a commitment to safeguarding and promoting the welfare of children and young people. Hope House Children\’s Hospices comply with relevant legislation, guidance and national standards relating to the recruitment of staff and volunteers working with children.
Person Specification
Essential Qualifications
Essential

• Willingness to undertake QCF/NVQ Level 3 Health & Social Care/childcare
• Willingness to undertake any further training relevant to role

Desirable

• NVQ QCF Level 3 Health and Social Care or childcare Desirable
• Nursery Nurse Qualification or Equivalent Desirable

Essential Skills
Essential

• Experience of working with children & young people or young adults in a care, community, or educational setting
• Some experience of basic personal care tasks

Desirable

• Experience of providing care for a child/young person/ adult with complex health needs and/or disability. (Desirable)

Essential Knowledge
Essential

• Able and confident to work alone and to use initiative and respond assertively
• Good standard of communication skills e.g. reading/writing/verbal/computer skills and being able to liaise with colleagues
• To understand the effects of living with a life limited/life threatened child/young person and behave sensitively to the needs of the child/young person and family
• To understand the importance of play and fun when caring for children/young people
• To work and understand the importance of working confidentially
• To be physically fit enough to move a child/young person with the appropriate hoisting equipment following training

Desirable

• n/a

Essential Competencies
Essential

• Able to meet the travel requirements of the post
• Excellent interpersonal skills and able to maintain personal & professional boundaries.
• Flexible and adaptable to a number of tasks
• Ability to prioritise effectively
• Able to work as part of a team
• Flexibility to work shifts during the day, evenings, weekends and some nights.

Desirable

• n/a

Person Specification
Essential Qualifications
Essential

• Willingness to undertake QCF/NVQ Level 3 Health & Social Care/childcare
• Willingness to undertake any further training relevant to role

Desirable

• NVQ QCF Level 3 Health and Social Care or childcare Desirable
• Nursery Nurse Qualification or Equivalent Desirable

Essential Skills
Essential

• Experience of working with children & young people or young adults in a care, community, or educational setting
• Some experience of basic personal care tasks

Desirable

• Experience of providing care for a child/young person/ adult with complex health needs and/or disability. (Desirable)

Essential Knowledge
Essential

• Able and confident to work alone and to use initiative and respond assertively
• Good standard of communication skills e.g. reading/writing/verbal/computer skills and being able to liaise with colleagues
• To understand the effects of living with a life limited/life threatened child/young person and behave sensitively to the needs of the child/young person and family
• To understand the importance of play and fun when caring for children/young people
• To work and understand the importance of working confidentially
• To be physically fit enough to move a child/young person with the appropriate hoisting equipment following training

Desirable

• n/a

Essential Competencies
Essential

• Able to meet the travel requirements of the post
• Excellent interpersonal skills and able to maintain personal & professional boundaries.
• Flexible and adaptable to a number of tasks
• Ability to prioritise effectively
• Able to work as part of a team
• Flexibility to work shifts during the day, evenings, weekends and some nights.

Desirable

• n/a

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hope House Children\’s Hospices
Address
Nant Lane
Morda
Oswestry
Shropshire
SY10 9BX
Employer\’s website