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- Tasks: Provide essential admin support to help families with life-threatening conditions.
- Company: Join Hope House Children’s Hospices and make a real difference in your community.
- Benefits: Enjoy 34 days of annual leave, flexible working, and health care cash plan.
- Why this job: Be part of a mission-driven team that supports children and families in need.
- Qualifications: Confident communicator with NVQ Level 2 in Business Administration or similar.
- Other info: Great development opportunities and a supportive work environment.
The predicted salary is between 23667 - 28266 £ per year.
Are you looking for your next opportunity as a Family Support Administrator? Join us at Hope House Children’s Hospices by playing a vital role in achieving ‘Our Mission’ Helping every child with a life-threatening condition live their best life. Hope House Children’s Hospices have an opportunity for a Part time Family Support Administrator to join our team based in Oswestry. You will join us on a permanent basis, working part-time 30 hours per week. In return, our Family Support Administrator will receive a competitive rate of £23,667 - £28,266 per annum (FTE) depending on experience.
As a Family Support Administrator, you will provide essential administrative and organisational support to the Head of Family Support, Community Support Manager, and wider team. You’ll be at the heart of coordinating services that directly impact families, helping ensure everything runs smoothly.
Qualities we’re looking for:
- A confident communicator, both written and verbal.
- Able to manage multiple priorities and work to deadlines.
- Proactive, adaptable, and solutions focused.
- Holds a NVQ Level 2 in Business Administration (or similar).
By joining Team Hope House & Ty Gobaith, you will be helping your communities and in return for this, we make a real commitment to your career, health and wellbeing. We will support you by offering:
- Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments
- Organisational pension scheme
- Blue Light Card and Staff rewards programme
- Cycle to Work Scheme
- Wellbeing services which includes staff counselling
- Funded Medicash - Health Care Cash Plan
- Flexible working arrangements
- Great development opportunities
Closing date: Tuesday 7th April 2026
Interview date: Wednesday 15th April 2026
If you think you have what it takes to be our Family Support Administrator and help us deliver our mission, then please click ‘apply’ now! We are welcoming informal discussions with our Community Support Manager, Sian Brookes, contact us on 01691 679679. We’d love to hear from you!
The successful applicant will be required to obtain an enhanced disclosure from the Disclosure and Barring Service (paid for by Hope House). Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.
Family Support Administrator employer: Hope House Children's Hospices
Contact Detail:
Hope House Children's Hospices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Hope House. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching the organisation's mission and values. Show us how your skills align with helping families in need – it’s all about making that connection!
✨Tip Number 3
Practice your communication skills! As a Family Support Administrator, you'll need to be a confident communicator. Role-play common interview questions with a friend to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Family Support Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Family Support Administrator role. Highlight your relevant experience and skills that align with our mission at Hope House, showing us why you're the perfect fit!
Showcase Your Communication Skills: As a confident communicator, it’s essential to demonstrate your written communication skills in your application. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Highlight Your Organisational Skills: We’re looking for someone who can manage multiple priorities. In your application, share examples of how you’ve successfully juggled tasks in previous roles, showcasing your ability to stay organised and meet deadlines.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our team!
How to prepare for a job interview at Hope House Children's Hospices
✨Know Your Mission
Before the interview, take some time to understand Hope House's mission and values. Familiarise yourself with how they support families and children with life-threatening conditions. This will help you articulate why you're passionate about the role and how you can contribute to their goals.
✨Showcase Your Communication Skills
As a Family Support Administrator, strong communication is key. Prepare examples of how you've effectively communicated in previous roles, whether through written reports or verbal interactions. Practising these examples will help you convey your confidence during the interview.
✨Demonstrate Your Organisational Skills
Think of specific instances where you've successfully managed multiple priorities or met tight deadlines. Be ready to discuss your organisational strategies and tools you use to stay on top of tasks. This will show that you're proactive and adaptable, qualities that are essential for this role.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the team dynamics, the challenges faced by the Family Support team, or opportunities for professional development. Asking questions shows your genuine interest in the role and helps you assess if it's the right fit for you.