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- Tasks: Manage user accounts and provide technical support in a children's hospice.
- Company: A compassionate children's hospice organisation in Oswestry.
- Benefits: Flexible hybrid working, generous annual leave, and valuable experience.
- Why this job: Make a difference while developing your IT skills in a supportive environment.
- Qualifications: Strong customer service skills and Level 4 qualification in IT or related field.
The predicted salary is between 24000 - 36000 £ per year.
A children's hospice organization in Oswestry is seeking an IT Support Assistant. This part-time role involves managing user accounts and equipment while providing technical support.
Ideal candidates will have strong customer service skills and a Level 4 qualification in IT or a related field.
The position offers flexible hybrid working and generous annual leave. Join us to help deliver our mission while gaining valuable experience in a supportive environment.
Hybrid IT Support Specialist – Growth & Flex in Oswestry employer: Hope House and Tŷ Gobaith
Contact Detail:
Hope House and Tŷ Gobaith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Support Specialist – Growth & Flex in Oswestry
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common questions for IT Support roles and practice your answers. We recommend using the STAR method to structure your responses – it’ll help you showcase your skills effectively.
✨Tip Number 3
Show off your tech skills! If you’ve got any relevant projects or experiences, be ready to discuss them. Bring along examples of how you’ve solved problems or improved processes in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Hybrid IT Support Specialist – Growth & Flex in Oswestry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background aligns with the role of IT Support Assistant, so don’t hold back on showcasing your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in a children’s hospice and how your qualifications make you a great fit for the team. We love seeing genuine enthusiasm!
Showcase Your Technical Skills: Since this role involves managing user accounts and providing technical support, be sure to mention any relevant IT qualifications or experiences. We’re looking for someone who can hit the ground running, so let us know what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our mission!
How to prepare for a job interview at Hope House and Tŷ Gobaith
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to user accounts and equipment management. Familiarise yourself with common IT support issues and solutions, as well as any specific software or tools the organisation uses.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with users, be prepared to discuss your previous customer service experiences. Think of examples where you successfully resolved issues or helped someone out, and be ready to share those stories during the interview.
✨Understand the Organisation's Mission
Take some time to research the children’s hospice organisation and understand their mission. Being able to articulate how your skills and values align with their goals will show your genuine interest in the role and the impact you want to make.
✨Prepare for Hybrid Working Questions
Since the position offers flexible hybrid working, be ready to discuss how you manage your time and stay productive in a remote environment. Share any strategies you have for maintaining communication and collaboration with your team while working from home.
