At a Glance
- Tasks: Lead a team in delivering excellent customer service and managing shop operations.
- Company: Join Hope House Children's Hospices, making a difference in children's lives.
- Benefits: Enjoy generous leave, pension scheme, and wellbeing services.
- Other info: Flexible working hours and great development opportunities await you.
- Why this job: Be part of a mission-driven team that supports children with life-threatening conditions.
- Qualifications: Retail experience and strong organisational skills required.
The predicted salary is between 25787 - 25787 £ per year.
Are you looking for your next opportunity as an Assistant Shop Manager? Then look no further, come and join us at Hope House Children's Hospices by playing a vital role in delivering Our Mission, helping every child with a life‑threatening condition live their best life. Hope House Children’s Hospices have an opportunity for a Part‑time Assistant Shop Manager to join our team based in Flint. You will start on a permanent basis, working Part‑time 15 hours per week. A standard working week includes a Saturday or Sunday and either one full weekday or two weekday half‑days. The Assistant Shop Manager will receive a competitive rate of £25,787 per annum FTE.
About the Flint Assistant Shop Manager role: Hope House has an opportunity available for an Assistant Shop Manager to join our team in our Flint shop. The Assistant Shop Manager will need to be a confident, first‑class organiser with retail experience and previous management or supervisory experience. You will be responsible for providing excellent customer service and meeting sales targets, executing sales floor displays to a high standard and generating and preparing stock for the shop.
We’re looking for an Assistant Shop Manager who:
- Support the Manager in the leadership of the shop, managing staff and volunteers to meet commercial targets;
- Maintain relationships internally and externally for the purposes of stock generation;
- Maintain efficient stock processing systems, ensuring that stock levels are sufficient and fluid;
- Ensure new goods are receipted, located, stored and transferred correctly and that inventory is accurate;
- Ensure Gift Aid is captured at every opportunity to optimise revenue from donations;
- Work with the Cyber till EPOS system and observe all cash handling and recording procedures, daily banking, weekly return forms and other recording as required, ensuring compliance with the company’s policies & procedures and health and safety regulations throughout the store.
In return for your commitment, we offer a great reward package, which includes:
- Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments;
- Organisational pension scheme;
- Blue Light Card and Staff rewards programme;
- Cycle to Work Scheme;
- Wellbeing services which includes staff counselling;
- Flexible working arrangements;
- Great development opportunities.
If you think you have what it takes to be our Assistant Shop Manager then please click ‘apply’ now! We are also welcoming informal discussions with our Area Manager, Mark Hunt‑Gittins, contact us at 07791 838790 or the HR department at 01691 679679. We would love to hear from you!
The successful applicant will be subject to a standard disclosure from the Disclosure & Barring Service (paid for by Hope House). Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.
Assistant Shop Manager in Flint employer: Hope House and Tŷ Gobaith
At Hope House Children's Hospices, we pride ourselves on being an exceptional employer dedicated to making a difference in the lives of children with life-threatening conditions. Our Flint location offers a supportive work culture that values teamwork and personal growth, alongside generous benefits such as 34 days of annual leave, flexible working arrangements, and opportunities for professional development. Join us in a role where your contributions truly matter, and be part of a mission-driven organisation that prioritises the well-being of both its staff and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Flint
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail sector, especially those who might know someone at Hope House. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching Hope House’s mission and values. Show us how your experience aligns with helping children live their best lives. We love candidates who are passionate about our cause!
✨Tip Number 3
Practice your responses to common interview questions, especially around leadership and customer service. We want to see how you handle challenges and motivate your team, so be ready to share some examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team at Hope House.
We think you need these skills to ace Assistant Shop Manager in Flint
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Shop Manager role. Highlight your retail experience and any management skills you've got. We want to see how you can help us deliver our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about working with Hope House and how your skills align with our values. Let us know what makes you the perfect fit for our team.
Showcase Your Customer Service Skills:Since excellent customer service is key, give examples of how you've gone above and beyond in previous roles. We love seeing candidates who understand the importance of making every customer feel valued.
Apply Through Our Website:Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Hope House and Tŷ Gobaith
✨Know Your Mission
Before the interview, take some time to understand Hope House's mission and values. Familiarise yourself with how they support children with life-threatening conditions. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail and management experience in detail. Prepare specific examples of how you've successfully managed a team, met sales targets, or improved customer service. This will demonstrate your capability as an Assistant Shop Manager.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle various situations in a shop environment. Think about past challenges you've faced and how you resolved them, especially in relation to stock management and customer interactions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, the shop's goals, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.
