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- Tasks: Provide essential admin support to help families with life-threatening conditions.
- Company: Join Hope House Children’s Hospices and make a real difference in your community.
- Benefits: Enjoy 34 days of annual leave, flexible working, and health care cash plan.
- Why this job: Be part of a mission-driven team that supports families during challenging times.
- Qualifications: Confident communicator with NVQ Level 2 in Business Administration or similar.
- Other info: Great development opportunities and a supportive work environment.
The predicted salary is between 23667 - 28266 £ per year.
Are you looking for your next opportunity as a Family Support Administrator? Join us at Hope House Children’s Hospices by playing a vital role in achieving ‘Our Mission’ Helping every child with a life-threatening condition live their best life. Hope House Children’s Hospices have an opportunity for a Part time Family Support Administrator to join our team based in Oswestry. You will join us on a permanent basis, working part-time 30 hours per week. In return, our Family Support Administrator will receive a competitive rate of £23,667 - £28,266 per annum (FTE) depending on experience.
As a Family Support Administrator, you will provide essential administrative and organisational support to the Head of Family Support, Community Support Manager, and the wider team. You’ll be at the heart of coordinating services that directly impact families, helping ensure everything runs smoothly.
We are looking for a Family Support Administrator who is:
- A confident communicator, both written and verbal.
- Able to manage multiple priorities and work to deadlines.
- Proactive, adaptable, and solutions focused.
- Holds a NVQ Level 2 in Business Administration (or similar).
By joining Team Hope House & Ty Gobaith, you will be helping your communities and in return for this, we make a real commitment to your career, health and wellbeing. We will support you by offering:
- Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments.
- Organisational pension scheme.
- Blue Light Card and Staff rewards programme.
- Cycle to Work Scheme.
- Wellbeing services which includes staff counselling.
- Funded Medicash - Health Care Cash Plan.
- Flexible working arrangements.
- Great development opportunities.
Closing date: Tuesday 7th April 2026
Interview date: Wednesday 15th April 2026
If you think you have what it takes to be our Family Support Administrator and help us deliver our mission, then please click ’apply’ now! We are welcoming informal discussions with our Community Support Manager, Sian Brookes, contact us on 01691 679679. We’d love to hear from you!
The successful applicant will be required to obtain an enhanced disclosure from the Disclosure and Barring Service (paid for by Hope House). Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.
Family Support Administrator employer: Hope House and Tŷ Gobaith
Contact Detail:
Hope House and Tŷ Gobaith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Hope House. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching the organisation's mission and values. Show us how your skills align with helping families live their best lives. We love candidates who are genuinely passionate about our cause!
✨Tip Number 3
Practice your communication skills! As a Family Support Administrator, you'll need to be a confident communicator. Try mock interviews with friends or family to get comfortable expressing your thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining Team Hope House!
We think you need these skills to ace Family Support Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Family Support Administrator role. Highlight your relevant experience and skills that align with our mission at Hope House, showing us why you're the perfect fit!
Showcase Your Communication Skills: As a confident communicator, both written and verbal, it's essential to demonstrate this in your application. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively communicated in previous roles.
Highlight Your Organisational Skills: We need someone who can manage multiple priorities and work to deadlines. In your application, give us specific examples of how you've successfully juggled tasks in the past, showcasing your proactive and adaptable nature.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join Team Hope House!
How to prepare for a job interview at Hope House and Tŷ Gobaith
✨Know Your Mission
Before the interview, take some time to understand Hope House's mission and values. Familiarise yourself with how they support families and children with life-threatening conditions. This will help you articulate why you're passionate about the role and how you can contribute to their goals.
✨Showcase Your Communication Skills
As a Family Support Administrator, strong communication is key. Prepare examples of how you've effectively communicated in previous roles, whether through written reports or verbal interactions. Be ready to demonstrate your ability to convey information clearly and compassionately.
✨Demonstrate Your Organisational Skills
Think of specific instances where you've successfully managed multiple priorities or met tight deadlines. Bring these examples to the interview to show that you can handle the demands of the role. Consider discussing any tools or methods you use to stay organised.
✨Be Proactive and Solutions-Focused
During the interview, highlight your proactive approach to problem-solving. Share examples of challenges you've faced and how you found solutions. This will show that you're adaptable and ready to tackle any issues that may arise in the role.