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- Tasks: Support families with life-threatening conditions, providing care and advocacy.
- Company: Join Hope House Children’s Hospices, making a real difference in North Wales.
- Benefits: Generous leave, NHS pension, wellbeing services, and flexible working.
- Why this job: Be part of a compassionate team helping children and families live their best lives.
- Qualifications: Compassionate, organised, and excellent communication skills required.
- Other info: Great career development opportunities and a supportive work environment.
The predicted salary is between 28118 - 29929 £ per year.
Are you looking for your next opportunity as a Family Support Worker? Then look no further, come and join us at Hope House Children’s Hospices by playing a vital role in delivering ‘Our Mission’ helping every child with a life-threatening condition live their best life. Hope House Children’s Hospices have an opportunity for a Family Support Worker to join our team based in North Wales. You will join us on a full-time, 37.5 hours per week, permanent basis. A typical week is Monday to Friday, with expectation to working flexibly on weekends to meet the needs of the service. In return, our Family Support Worker will receive a competitive salary of £28,118 to £29,929 per annum, depending on experience.
About the Family Support Worker role:
- We are recruiting for a Family Support Worker role, across North Wales, based at our hospice, Tŷ Gobaith, in Conwy.
- Our Family Support Worker will co‑ordinate a small team of Keyworkers in the delivery of a comprehensive pre and post bereavement service for each identified child and their family, this would include anticipatory grief support, end of life planning and advocacy.
- You will work alongside the wider teams at Hope House and Tŷ Gobaith, and you will also work with external care providers.
- You will need to be a compassionate, caring and organised individual who can demonstrate a versatile approach to your work.
- You will need to demonstrate excellent communication skills with the ability to work in collaboration with families and a variety of different professionals.
- The Family Support Worker will work closely with statutory colleagues in Health, Education and Social Care to ensure the holistic palliative care needs of the family are met.
We are looking for a Family Support Worker who:
- Excels in working as part of a Multi‑Professional Team in order to meet the needs of the individual child and family and to contribute positively to the maintenance of a person‑centred service at all times ensuring that family’s voices can be heard throughout intervention.
- Has the ability to confidently communicate in Welsh.
- Able to work autonomously liaising with parents and supporting families.
- Is an effective coordinator in order to plan interventions, which individually meet the needs of the child and family, and to evaluate their effectiveness.
- Is innovative and open to new approaches and ways of working in order to develop pre and post bereavement services in line with the individual needs and views of the child and family.
- Is confident in acting as an advocate for the child and family in a range of situations and meetings.
About us:
By joining Team Hope House & Tŷ Gobaith, you will be helping your communities and in return for this, we make a real commitment to your career, health and wellbeing. We will support you by offering:
- Generous annual leave entitlement, starting at 34 days per annum with service increments.
- NHS pension scheme or organisational pension scheme.
- Blue Light Card and Staff rewards programme.
- Cycle to Work Scheme.
- Wellbeing services which includes staff counselling.
- Funded Medicash - Health Care Cash Plan.
- Flexible working arrangements.
- Great development opportunities.
Closing date: 8th April 2026
Interview date: 16th April 2026
If you think you have what it takes to be our Family Support Worker and help us deliver our mission then please click ‘apply’ now! We are welcoming informal discussions with our Community Support Manager, Sian Brookes, contact us on 01691 671999. We’d love to hear from you!
The successful applicant will be required to obtain an enhanced disclosure from the Disclosure and Barring Service (paid for by Hope House). Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.
Family Support Worker in Conwy employer: Hope House and Tŷ Gobaith
Contact Detail:
Hope House and Tŷ Gobaith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Worker in Conwy
✨Tip Number 1
Get to know the organisation! Research Hope House and Tŷ Gobaith, their mission, and the services they provide. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to family support work. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions specific to family support roles. Think about scenarios where you've demonstrated compassion and teamwork, as these are key qualities they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our mission at Hope House and Tŷ Gobaith.
We think you need these skills to ace Family Support Worker in Conwy
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting families shine through. Share personal experiences or motivations that drive you to work in this field, as it helps us see your genuine commitment to our mission.
Tailor Your CV: Make sure your CV is tailored specifically for the Family Support Worker role. Highlight relevant experience and skills that align with what we’re looking for, such as teamwork, communication, and advocacy skills.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon, so we can easily understand your qualifications and how you can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hope House and Tŷ Gobaith
✨Know Your Mission
Before the interview, take some time to really understand Hope House's mission and values. Familiarise yourself with their approach to supporting families and children with life-threatening conditions. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Compassion
As a Family Support Worker, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and support for families in difficult situations. Be ready to discuss how you can apply these skills in the context of bereavement support and advocacy.
✨Communicate Clearly
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. If you're confident in Welsh, make sure to highlight this during the interview, as it’s a valuable asset when working with families.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the specific challenges faced by the Family Support Worker, and how success is measured in this role. This shows that you’re proactive and genuinely interested in contributing to the team.