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- Tasks: Support the shop manager, lead staff, and ensure excellent customer service.
- Company: Join Hope House Children’s Hospices, making a difference in children's lives.
- Benefits: Generous annual leave, pension scheme, and flexible working arrangements.
- Why this job: Be part of a mission-driven team that helps children with life-threatening conditions.
- Qualifications: Retail experience and strong organisational skills required.
- Other info: Great development opportunities and a supportive work environment.
The predicted salary is between 9908 - 11500 £ per year.
Are you looking for your next opportunity as an Assistant Shop Manager? Then look no further, come and join us at Hope House Children’s Hospices by playing a vital role in delivering ‘Our Mission’ helping every child with a life-threatening condition live their best life. Hope House Children’s Hospices has an opportunity for a Part-time Assistant Shop Manager to join our team based in Chester. You will join us on a permanent basis, working Part-time 15 hours per week. A standard working week includes a Saturday or Sunday and either one full weekday or two weekday half-days. In return, our Assistant Shop Manager will receive a competitive rate of £9,908 per annum (Pro Rata).
About the Part-time Assistant Shop Manager role: Hope House has an opportunity available for an Assistant Shop Manager to join the team in our Chester shop. Our Assistant Shop Manager will need to be a confident, first-class organiser with retail experience and previous management or supervisory experience. You will be responsible for providing excellent customer service and meeting sales targets, executing sales floor displays to a high standard and generating and preparing stock for the shop.
Responsibilities
- Support the Manager in the leadership of the shop, managing staff and volunteers to meet commercial targets.
- Maintain relationships internally and externally for the purposes of stock generation.
- Maintain efficient stock processing systems, ensuring that stock levels are sufficient and fluid.
- Ensure new goods are receipted, located, stored and transferred correctly and that inventory is accurate.
- Ensure Gift Aid is captured at every opportunity to optimise revenue from donations.
- Work with the Cyber till EPOS system and observe all cash handling and recording procedures, daily banking, weekly return forms and other recording which may be required from time to time, ensuring compliance is met in terms of the company’s policies & procedures and health and safety regulations throughout the store.
What we are looking for
Assistant Shop Manager who:
- Support the Manager in the leadership of the shop, managing staff and volunteers to meet commercial targets.
- Maintain relationships internally and externally for the purposes of stock generation.
- Maintain efficient stock processing systems, ensuring that stock levels are sufficient and fluid.
- Ensure new goods are receipted, located, stored and transferred correctly and that inventory is accurate.
- Ensure Gift Aid is captured at every opportunity to optimise revenue from donations.
- Work with the Cyber till EPOS system and observe all cash handling and recording procedures, daily banking, weekly return forms and other recording which may be required from time to time, ensuring compliance is met in terms of the company’s policies & procedures and health and safety regulations throughout the store.
In return for your commitment
- Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments.
- Organisational pension scheme.
- Blue Light Card and Staff rewards programme.
- Cycle to Work Scheme.
- Wellbeing services which includes staff counselling.
- Flexible working arrangements.
- Great development opportunities.
Important dates
- Closing date: 17th February 2026.
- Interview date: 20th February 2026.
If you think you have what it takes to be our Assistant Shop Manager then please click ‘apply’ now! We are welcoming informal discussions with our Area Manager, Mark Hunt-Gittins contact us on 07791 838790 or the HR department on 01691 679679. We would love to hear from you!
The successful applicant will be subject to a standard disclosure from the Disclosure & Barring Service (paid for by Hope House). Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.
Assistant Shop Manager in Chester employer: Hope House and Tŷ Gobaith
Contact Detail:
Hope House and Tŷ Gobaith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in Chester
✨Tip Number 1
Get to know the company! Research Hope House Children’s Hospices and understand their mission. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge in your application process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail management and customer service. Role-play with a friend or family member to build your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hope House team. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Shop Manager in Chester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping children and your commitment to our mission shine through. We want to see how you connect with our values and why you’re excited about the role.
Tailor Your Experience: Make sure to highlight your retail and management experience in a way that aligns with what we’re looking for. Use specific examples that demonstrate your skills in leadership, customer service, and stock management.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the Assistant Shop Manager position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hope House and Tŷ Gobaith
✨Know Your Stuff
Before the interview, make sure you understand Hope House's mission and values. Familiarise yourself with their work and how the role of Assistant Shop Manager contributes to helping children with life-threatening conditions. This will show your genuine interest and commitment.
✨Showcase Your Experience
Be ready to discuss your previous retail and management experience in detail. Think of specific examples where you've successfully led a team or improved sales. Highlight any experience with stock management and customer service, as these are key aspects of the role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the shop's operations, team dynamics, and how success is measured. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
✨Demonstrate Team Spirit
As an Assistant Shop Manager, you'll be working closely with staff and volunteers. Share examples of how you've fostered teamwork in the past. Emphasise your ability to motivate others and maintain positive relationships, which is crucial for meeting commercial targets.
